I waited patiently again in the small waiting area and after 45 min went and asked if it was done. But I think increasingly, physicians are pushing off all cross-checking of drug interactions on the pharmacists, rather than doing the work themselves, as they should. The company would sell more of the item of the month if they actually gave the workers a real incentive to sell it. #goals Pharmacy Walgreens has been evolving along with the pharmacy profession for over 120 years, so we know what it takes to stay ahead of current trends and help our patients live well every day. I would take my business to a mom and pop but none have a web page interface, text page, or a drive through. Walgreens is clearly a pimp. I feel quite spoiled by it, actually. Please clean house from the top down. I have to drive there and wait 20 minutes every time I go. He looked down at his DAMN desk and saw my paper sitting there and said, Oh it wasn't placed into the system, that's going to be another hour. 13. The only experience I have had with WG was when my friend was discharged from the hospital. I said I have the best health insurance money can buy! You see a note in the office from the store manager saying to the assistant manager "Tony - do this and stock the cooler" and then it says "Amanda - do this this and that." At the very least, he needs to cross it off your list of possibilities. I called about system messages about a delay on a fill on their app. Well another post saying how horrible their pharmacy is ran. Food deals - I found packages of thinly sliced beef that had originally been $7.99 a pound marked down to $5.55. Think of all the hundreds of thousands of pills they count out each day. Get FREE prescription and general health advice 24/7 from a pharmacy expert in a . Well last month, the pharmacist practically reprimanded me and told me to come in and get an emergency supply to last until I got an appointment scheduled. EVERY month my prescription is delayed. I deliver to Walgreen and they have more part time people that McDonald's! I talked with the head pharmacist and he said, Oh, the pharmacist probably didnt look to see if we had any. There service is appalling. Anonymous. What do you do with a company like that? Walgreens has crossed that line for me several times. Everytime I go there they are so slow they don't even know much either. I always had to wait in line 10-15 minutes to get my prescription because some guy was yelling at the pharmacist or they were just really slammed. Walgreens is firing at the Bottom to cut cost when they should be firing at the Top! I called them, scheduled the appointment. PS: You are going to discuss that antibiotic with your doctor, right? Ive seen an old woman with a deceased husband ask for more hours at work only to have her hours cut three weeks later AND a new person hired. I think that twat needs medication her damn self!) Also, every call he has to make to a doctor is a pill bottle he isn't filling for someone in line at the counter. Walgreens has a consumer rating of 3.4 stars from 900 reviews indicating that most customers are generally satisfied with their purchases. You deal with her once every few months. This topic is now archived and is closed to further replies. This sounds stupid because it is. Your first claim may be true, but that doesn't excuse you folks for messing up my order. Chimpanzees can be trained to do a better job (although I have too much compassion to ever subject one of them to the Walgreens environment ). All authorized vaccines have been deemed safe and effective by the FDA, and as part of the Federal Retail Pharmacy Program, CDC provided Walgreens with allocations by jurisdiction to ensure equitable distribution across the country. I really hope by "medicine clinic" you don't mean emergency room. The manager's aisle to straighten at the end of the night is always aisle 10. If you ask for more time, they say they will talk about it and don't. On a positive note, I loved most of the employees. What food deals or any deals have you found. I told the other employees that if no one said anything, then nothing would ever change. and he was never available by phone. Instead of giving the hardest working person in Walgreens a transfer and keeping her in the company, they let her quit. As we were leaving she got loud an said sarcastically you all have a nice day extremely rude. I take 10 prescriptions and my life has become driving every day to Walgreens to pick up prescriptions they dont have in stock. It seems so much organized. Today, I talked to someone at Walgreen's pharmacy and told the person that I cannot locate the three bottle of Flonase that I was told I was given. The pay is awful and you can get better wages in my area in starting jobs in similar type of retail, and the raises do not keep up with inflation. I would be using another pharmacy/drugstore after all that. After 10 years of getting my scripts there I have had enough. I literally saw Lugo talking on the phone for hours every night to his friends while we straightened his aisle and worked. It's your Walgreens - shop and manage your prescriptions. When other managers work, they do aisle 10. I was diagnosed with Multiple Sclerosis over 15 years ago. Amazingly, the doctor said, "Let me check this against other medicine you are taking." Well I ran out again. Tommy got Kelloggs Raisin Bran bogo, too. Walgreens' online pharmacy is a quick, convenient way to get prescriptions refilled.. I wonder how many times I have to tell the same person I cannot walk there. i switched to the bimart pharmacy in Medford and they were very compassionate nd always had the meds ready on time. The other issue is the management. Pharmacies in the U.S. have been vital in the fight against the COVID pandemic. Which is made perfectly *obvious* by your even bothering to respond to this thread. At least 3 times last year (and all within 3 or 4 months of each other) they gave an emergency supply. I hate that some will not stay closed. Yes Walgreens always sucks! Please try to be patient. This particular one feels dirty, and the cashiers don't seem to have ten IQ points (or teeth) among them all. Yes, pharmacists know what the job entails. Go to a private pharmacy or Rite Aid. But thats not always the case. Walgreens in PADDOCK LAKE WISCONSINbeware this pharmacy is so negligence they will kill you! Now I am filing a lawsuit for 2.5 million dollars for pain and mental anguish. I cannot imagine how older people or less cognizant people ever get help from Walgreens. I told her I'd have her ass fired. I think they were about $1 the last time I bought any.I was able to do 8 weeks of morning and evening meds. I waited in their crowded little waiting area for that 30 min and another lady asked me my name and if i was waiting, I said yes, she said ohh they are almost done filling the Rx. Walgreens in Kissimee FL I am changing my pharmacy tomorrow, this place is awful with a capital "a"! She says smugly. Also, fifteen minute breaks. Walgreens Pharmacy - 702 MILITARY RD, Benton, AR 72015. I hate Walgreens!!!!!!!! I understand how frustrating it is to wait so long for a prescription. It's like shopping at a pharmacy 100 years ago, with a white-aproned clerk pushing around a ladder to grab your tinctures and tonics, except now it's a minimum-wage cashier with a key ring. If you have Sam's Club membership(or know someone who does and can pick it up for you)they sell a 6 pack of it under the Member's Mark brand for $25 ish. To fix the issue I request that they expiated the correct dosage and have it . If you work under a certain number of hours a week, you lose your health insurance. They have stolen my benzos and committed insurance fraud and shorted my husband by two thirds of his inhalers putting him in the hospital with an exacerbation! I asked what I was charged with and I literally was charged with the manager saying I said something nobody else heard. Now my wife will not have a Rendezvous with me. I understand. There were other people waiting, so I paid and we drove off. Give em a 1-hour notice XD. It was a different person that asked me what I needed and I said I wanted to pick up my Rx. my wife died of esophageal cancer last year and i had similar experiences with Walgreens. Just adding that I agree Walgreens bites the big one, I prefer small privately owned pharmacies myself but I have to use RiteAid for the most partthe people at walgreens are very rude and judgmental to say teh least, it think it is a qualifications. In the next couple of days I will fill my medication trays and we'll see how they did. They tell him he needs doctor authorization first. They are grossly understaffed! Thats a coincidence right? And we could not even get our freak on. Rude and ruder. This all should just be automated at most pharmacies to save everybody involved from immense suffering. I think I would have went back to the big box and gotten the OTC expensive one had I needed it. Yes, when I filled them, I sat and watched a movie. Ive had a manager tell me that I was hurting their profits by using coupons to get products for almost nothing. The doctor's office is closed until Monday. You are obviously doing something wrong. Create an account to follow your favorite communities and start taking part in conversations. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, . They put my medication under my husbands name and he thought it was a new prescription and nearly started taking it. Walgreens is mulling a sale of its pharmacy automation business iA, which could fetch up to $2 billion, Bloomberg reports. Again, they tell me I need to schedule an appointment and they WILL NOT give me an emergency supply. It is so frustrating that people I should be able to trust cannot get their heads sorted. It's beyond me why they can never handle filling my prescription on time. I said I wasted 14 miles one way and you want me to do it again? After I do get my meds I will take my business back to CVS I have given Walgreens 2 chances and they clearly are not capable of doing their jobs nor do they seem to even care they have jobs. It specializes in filling prescriptions, health and wellness products, health information and photo services. I have never seen a company that doesn't care or at least pretend to care even about their customers. This pharmacy! Powered by Invision Community, The Orion Spur, or if you want greater specificitythe Pacific Northwest. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They are defysleazy. They did not care that I'm handicap and it is hard for me to run from one place to another. There were three boxes to tallying approximately $600.00. He just prescribed it anyway. The employee evaluation is completed on a form online but you dont discuss your performance unless you ask to do so. "Oh, have a seat, it will be about 5 minutes.". I feel bad for the immigrants who work super hard thinking it will amount to anything. I saved a whopping 10 bucks a month off my prescription by going there AND every time I have gone, I have either had no wait or waited five minutes at most. They also filled the wrong dose of the klonopin, so I had to go back 3 times. Avoid like the plague!!!!!!!!!!! Got prescrips and other goods at Rite Aid for 15 years. Monday morning, I will make another appointment. After just having Covid my lungs are in not good shape. You could have stolen the pad and be writing your own scripts. Where is human focused service? Instead of granting her the transfer, they had to hire a new girl who was horrible and broke things, literally, every day. I will tell Tommy. She deals with 50 needy, crazy patients every day. WTF. They always notify me by email when my Rx's are in and follow up with a phone call if I forget to pick them up. Press question mark to learn the rest of the keyboard shortcuts. I ended up paying 10 bucks after I argued with them. Well it's not like it's Vicodin, Percocet, valium, Benzos? they screw them all up!!!!!!! I am not supposed to go any days without those medications. Ive seen managers cut buy one get one free packages open to sell them as individual items at full price. My insurance company uses only Walgreens. I am so so so so so so so sick of this company using and abusing us. And, as a fact, I checked with the transfer pharmacy, they had transferred my prescription same day I called initially, but Walgreens would lie day after day and tell me that delay is because they didn't get the transfer. Just search for your medication and we will show you the cost at various pharmacies near you along with free coupons to save you money. I'm in an ungodly amount of pain so I call out and when I come back in the next day my manager wants me to sign a paper for unexcused absences for all the mandatory days I was gone as well as the one day I called off for being in pain. I have to believe that anyone with any influence at Walgreens does not read any of these complaints / complements. Do you or anyone you know have problems with Walgreen's? No thanks.I'll just come back in a couple of hours.For many years I used the Target pharmacy at my small local Target. I am furious over this. I have only had a worse experience one time somewhere else, a Hy-Vee in Iowa, where I'm pretty sure the guy made a judgment about me before he even talked to me. My last store actively avoided a minor who was being sexually harrassed by another employee and when I said it wasn't okay and nothing was done I reported it to HR and suddenly management was finding every reason to complain about me and when I complained about this store my SM said "Your old store warned me about you and I still gave you a chance and you're trying to throw us under the bus." At this point in time, most pharmacies are short with pharmacists; therefore a lot of people are working over time to better serve you. So keep up with regular appointments. Walgreens is the worst in every way possible. Almost 4 hours after my Doc called in a prescription Its still NOT READY. Cheryl,The big box was $9 ish while Walgreen's was $20.45. I hate that some don't open easily enough. I do it b/c I'm tired of being a doormat and they need to learn how to deal with people in a civilized manner. I suppose pharmacies are all like that now, not places you feel like they know you. Being pissy with the triage nurse (and your medical providers) is not in your best interest anytime. CVS has their share of problems, but Walgreens is just unbearable . The pharmacist is restricted by state laws. At Walgreens, Complaints of Medication Errors Go Missing 415 A Walgreens pharmacy in Times Square in Manhattan. She got nasty and said come back at 2pm. You will miss holidays with your family no matter how good of a worker you are. The app is useless! Not only did Walgreens refuse to fill my prescription, they actually through my veterans voucher away. As a manager, you will have to work third shift in a 24 hour store at least once a week. Consultants working on a corporate report were told to drop safety complaints. I have given Walgreens many chances over the years, but now I've had it. They try to keep their employees happy so that they won't leave. The upside is they will come to the pharmacy in the middle of the night if they know you. Your go-to for Pharmacy, Health & Wellness and Photo products. He knows me, knows my meds, and calls insurance and dr if needed, and helps me out as much as can legally can, while being polite and professional. Ugh! We had to go around and sit in line once again. They are so overwhelmed with signs and stickers that they don't even notice them. They waste your time telling you that their automated system will call you back (when it doesnt) or finding excuses why their system went down. Id offer a bit of levity about going down, but theyre ugly enough at that location that - like their filled prescriptions - no one gets it. Then, another Walgreens pharmacy can access your prescription from the original one fairly soon, provided that the medication isn't a controlled substance and has refills remaining. I've also had two problems getting authorization from my insurance company and the people at Walgreens were totally cool with calling the ins. But the worst thing was she said I could pick up the perscription that night. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Just dont take the break." I give them another chance and another chance, hoping that maybe they would get a little better at what ever they are running over there. So I went and got another from my physician and went around 10 o'clock tonight to fill it. Press question mark to learn the rest of the keyboard shortcuts. Pharmacist (Former Employee) - Phoenix, AZ - February 12, 2023 They work you to death and don't have enough help, very stressful. I reached out the corporate offices. Thanks. Seems like the doctors themselves should be watching their own patients/prescriptions more carefully!Forgive me if I've already mentioned this, but I used to take Flonase (Fluticasone) until it just plain stopped working for me. They swatted me for telling them "never mind, you are lying to me, just give me my script card and I will go elswhere and this will be reported" and stole the tape to cover for it. Flonase. "Oh I don't know if we can do this. Big box was too far away and I was tired. With that being said, Walgreens is just a terrible place to get your meds. She hadnt read anything. Because the pharmacy firm is irresponsibly polluting the environment and killing trees by dumping piles of flyers wrapped in plastic bags on doorsteps in my neighborhood in New York City. Wait until Walgreens gets someone in there who hasn't had their major major meds for awhile and they refuse an emergency supply and when they come back and murder everybody in the place, they'll all cry about how senseless it was. One person told me that a particular manager liked to sit and watch us on camera and then pop out when we were standing still. I'd be finding me a new job pronto. Walgreens wastes an untold amount of money in man hours and in paper posting up three signs saying the same thing. Our family uses CVS but my parents use Walgreens. My store manager, Ms. Davis, who almost never spoke to me, constantly asked me to sign up for the health insurance knowing that I only worked 20 hours a week. I am very unhappy. I asked what's taking them so long and they said they had a lot of vaccines to do today and the pharmacist was in the bathroom. How many times I have to work third shift in a from my physician went! 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