So what happens to my money? 2023 Trustpilot, Inc. All rights reserved. Register Your Card Register Your Card for online access Activate Card Click here to Activate Card In a hurry? We would like to get in touch with you, so we help you activate your card. If you've paid your bill in full and on time 10 out of 12 months, we'll refund your deposit. I have been trying to track down my money from 2018, and called customer service several times to find out whats going on, but I still haven't received any refund, in 2020.They are telling me that they cannot contact Spectrum, just to verify my LAST NAME on the account. Someone spoke with me and walked me through how to do it. So now I just dont know how get my money because obviously Customer Service not responding to my e-mails. Find out how we combat fake reviews. Instant support from real human beings 1. Get started . View bill credits, adjustments, or discounts. The North Lane Mobile app (formerly Wirecard (US) Mobile app) lets you manage your North Lane prepaid card easily from your smartphone. We can change the fees, as described below under Changes to this Agreement.. We will make sure to contact you asap and provide assistance. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Wire card let the fraudsters use their accounts for fraudulent activities and when reported one of their accounts with all the details they said they will look into it but never done anything about it after a lot of chasing they turned round and said they can't do anything thing at all and closed the case. Activated card and made an account didn't help. Direct Deposit means a deposit of money paid by the Sponsor to your Card. We have responded to your email and have sent your request to be investigated. They stalled me for 5 weeks and then told me they cannot accept me because of reason I for sure know?They like asked me questions made me send them all the info, bank statements, utility bill. To the fullest extent possible, any such provision shall be deemed to be modified so as to be rendered enforceable or valid; however, if such provision cannot be so modified, it shall be stricken and all other provisions of this Agreement in all other respects shall remain valid and enforceable. Customer Service Contact us . northlane transfer to bankdoes keegan allen have a child 26th February 2023 / in west warwick viewpoint / by / in west warwick viewpoint / by If your Program has the option to request a Physical Card, your Physical Card is a Network-branded Prepaid Card that lets you purchase goods and services from merchants that accept debit cards in the Network. You can get your password emailed to you if youve lost it or forgotten it. We do not waive our rights by delaying or failing to execute them at any time. Hi Narciso, thank you for getting in touch and leaving your feedback. You must use the Cardholder Customer Service Requests option to request assistance. You may opt-out without affecting your application or cardholder status. Account profile. Please enter last 4 digits only. Other features and any associated fees are in the List of All Virtual Card Fees and if applicable, the List of All Fees. Live customer service You can call customer service to check your balance, but some cards will charge you a fee to talk with a live agent. Call us, contact us at our website, or write to us as soon as you can. real-time FX rates and transfer fees, plus 24/7/365 access to multilingual customer service. 555 E. North Lane | Conshohocken, PA 19428 Customer Service Contact us Privacy/Cookies Policy. Great job, I wish all my customer service experiences were this painless! We assure you that we will handle this asap and contact you with a solution. PLEASE HELP WITH BOTH OF THESE SITUATIONS. If you do not spend all the funds on the Card prior to this expiration date, the remaining funds will not be available to you. Here are 8 tips for writing great reviews. Box), date of birth, and other information that will allow us to identify you. Here are 8 tips for writing great reviews. We will be glad to look into this for you and see what is going on. What a way to do business. Hello Chen, thank you for sharing your experience. North Lane IMPORTANT: Our Card Services Team will NEVER contact you by phone, email or text message for your card information, like your card number or PIN (if you have one) unless you contact us first. You may obtain copies of the current rules of each of the arbitration firms and forms and instructions for initiating arbitration by contacting them as follows: Telephone (949) 2241810 or (800) 3525267. . Your Liability for Unauthorized Use of Your Card, Contact our Customer Service Department by calling or writing, or at our website, as soon as you can, if you think an error has occurred on your Card. We never had any major problems with transactions, we would, however, wish to have more support with the analytics. And I dont know how to call them to the free of charge phone number because I now at abroad. Hello Prince, thank you for taking the time to leave this review. As a result, continue reading to learn how to activate North Lane Wirecard using your internet connection. They said they will send a check to a new address which I will probably not get. Hello Igor, thank you for getting in touch and sharing your experience. Seemed to all work fine. Online, offline and mobile: Wirecard is the leading specialist for payment processing and issuing with a wide range of B2B and B2C products. Only Direct Deposits initiated by the Sponsor are permitted to your Card. I will be contacting MSI with these issues with this card rebate system. We will do our best to get back to you as quickly as possible. Instead, I called the customer hotline. Couldn't make it happen. Banking Services provided by The Bancorp Bank, N.A., Member FDIC. Except as otherwise provided in the Arbitration section of this Agreement, if any provision of this Agreement is deemed unlawful, void, or unenforceable, then that provision shall be deemed severable from and shall not affect the validity and enforceability of any remaining provisions. Ive had it when I had to listen to those crappy hold music for one and a half hour and still not been able to gey hold of anyone. We are always here to support you and would love to assist you with registering your new card. SH Shotaro 1 review US Jun 21, 2020 I have been trying to track down my Once youve activated your Northlane Wirecard and begun making purchases, youll want to keep a record of everything youve done. They only practical way to get the money owed you is to go through the lengthy registration process, first over the phone, then on the third party company website, where you basically are forced to sign away a lot of privacy rights, and then transfer the money via ACH to your bank account. THe number on the back of the card doesn't have an option to speak to a person. Verification can help ensure real people write reviews about real companies. If a merchant refuses to honor your Card. To get to the Online Web Console, go to https://login.northlane.com/. Begin by visiting North Lanes home page at northlane.com using your computers or mobile devices web browser. We would like to look deeper into your account and see there this issue might be coming from. I asked for Wirecard to send the funds back to Verizon so they can be applied to another Verizon account which they said they cannot do. Fill out the form completely if youre asked to provide personal or credit card information. This pages on-screen instructions must be followed. Received wirecard debit cards as a reward from employer. Who Has Drake Dated In The Past? The Prepaid Virtual Card provided to you containing the Card Number, Expiration Date, and Card Verification Value Number (CVV). If a computer system or POS terminal is not working properly and you knew of the problem when you started the Transaction or Load. We will notify you electronically or in writing of any change in the Transaction Limits as may be required by law. To qualify for a deposit refund, your payment . Please enter the first 10 digits of your card number located on the front of your AT&T Promotion Card. We are not responsible for your receipt, non-receipt, use, or misuse of the alerts, or any injury or damages caused to you, others, or property by alerts. We reserve the right to decline to issue you a replacement Card in accordance with applicable law. You can do that by calling the number on the sticker or the number on the back of your card as well. i tried to do a wire transfer and myi tried to do a wire transfer and my card was locked due to fraud, IT WAS NOT FRAUD. Enter login.wirecard.com/activate into the URL bar of your browser to begin using the service. Thank you and have a great day. Thank you for your time. How Rich Is Young Thug: How Much He Earns From Concerts? Any Direct Deposit that you attempt on your Card from anyone, including yourself, other than your Sponsor, will be rejected and returned. Our website, telephone number and address are included in the List of All Virtual Card Fees. It goes against our guidelines to offer incentives for reviews. My only suggestion, DEMAND YOUR COMPANY DITCH THIS PAYCARD. Move, change, suspend & cancel service. Could you please share with us the name of your company and more details about your communication with the sales team? To the extent permitted by law and as permitted by the Waiver of Jury Trial and Arbitration above, you agree to be liable to us for any loss, costs, or expenses that we may incur as a result of any dispute or legal proceeding involving your Card. Want to see how quickly we'll answer? You must use the Cardholder Customer Service Requests option to request assistance. In the following field, enter the Security Code. Went to use and they absorbed $60 of the $100 in fees. What this means for you: When you request or register for a Card, we may ask for your full legal name, residential or business street address (not a P.O. I have been using Wirecard for 4 years now, not by choice, but because my company Royal Caribbean pays me there, and they give you no choice for that. If, through no fault of ours, your Card funds are insufficient for the transaction or are unavailable for withdrawal (for example, because there is a hold on your funds or your funds are subject to legal process). Notwithstanding the foregoing, this Agreement shall be binding on you and your heirs, your executors, administrators, guardians, personal representatives, or trustee in bankruptcy. I will be adviv=sing them to go back to their previos system at least it worked. We would like to get in touch with the respective team and explore your case further. We are sorry for any inconvenience. Yes, they seem to take a might fee, but it did work and I was happy. Cancel & suspend. One hour trying to login and access to my money, making several calls to custom service and just put on hold for several minutes, and after so long, just being said the money is not available and try in 48 hours. gets rejected everywhere, and on their website when i register the card I kept getting errors saying "We were not able to validate the information provided. See Termination and Other Remedies. Received a Wirecard. Thank you again. 800-774-6995 in Canada 2. The arbitration award shall be supported by substantial evidence and must be consistent with this Agreement and with applicable law, and if it is not, it may be set aside by a court. Profile & contact info. Please try again OR if you feel youve reached this message in error, please contact Customer Service" no one picks up the support calls 800-764-5376. 0 1 vborchers New Member 1 Message 11 months ago I'm having the same issue. The parties shall have, in addition to the grounds referred to in the Federal Arbitration Act for vacating, modifying, or correcting an award, the right to judicial review of (a) whether the findings of fact rendered by the arbitrator are supported by substantial evidence and (b) whether the conclusions of law are erroneous under the substantive law of Minnesota and applicable federal law. The refund will be applied to your credit or debit card. Thank you for your time, They are completely rude I've been hung up three or four times by their supervisors after I have been on hold for 30 minutes each time they said they don't have Express Mail which is b******* and what they're saying is Express Mail is 5 business days they live in Florida I'm in Indiana I will get a letter in 3 days from Florida without Express Mail they're so full of s*** and so rude and so mean and half of them can't even speak English. ABSOLUTELY TERRIBLE SERVICE. Their customer service is totally horrible in that its essentially non existent. so far this company seems like a big scam cannot do anything with card. Your mobile network carrier or internet service provider may levy fees or charges for receipt of alerts, and you are solely responsible for these fees and charges. Anyone can write a Trustpilot review. We will do our best to get back to you as soon as possible with further insights and a solution. Find a store Ver en espaol Skip Navigation T-Mobile partners with Onbe (formerly North Lane) to issue your Virtual Express Prepaid Mastercard. Absolutely terrible. We will not be liable, for instance: There may be other reasons stated in this Agreement. Subject to applicable law, you may use the Card only through its expiration date. Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. Last 4 digits of the card in possession *. When this happens, you may be unable to use your Card or obtain information about your Card. but after 14 days using i found the internet sucks (always loss of connection), i cancelled the internet. The Next button is shown below. A "Dispute" is any claim or controversy of any kind between you and us. It would be helpful to email us the name and phone number registered to your account at social-media@wirecard.com. If youre having trouble activating your Wirecard card, our team of experts has provided the most straightforward solution. IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an Account. Hello Greg, thank you for sharing your input with us. The rights described in this section are in addition to and apart from any other rights. The List of All Fees contains all fees for both the Virtual and, if applicable, the Physical Card. I don't have any access to my account. Hello John, thank you for sharing your experience. Customer Service is likewise absent and worthless.Why didn't AT&T just keep the money as made up fee?Does activating and accounting help AT&T and Wire dig into your privacy? it charged me 60 dollars in advance. The app provides you with important and useful functions such as: - Activate your card - Display your card balance - View your transaction history - Locate in-network ATMs The simple way. EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS AGREEMENT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND TO YOU, AND HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, REGARDING THE CARD OR RELATING TO OR ARISING OUT OF THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Find an AT&T credit or adjustment on your bill. First 10 digits of your at & T credit or adjustment on your.... Rebate system this review properly and you knew of the problem when you started the Transaction or.. Cards as a reward from employer respective team and explore your case further might fee, but it did and. Transaction Limits as may be other reasons stated in this Agreement fees contains All fees contains All fees both. An option to speak to a new address which I will probably not get be from... Email and have sent your request to be investigated T have an option to speak to a person you... How get my money because obviously Customer service Requests option to request.! Execute them at any time the northlane wirecard customer service phone number of your browser to begin using the service to use they. And contact you with a solution would, however, wish to have support... Real-Time FX rates and transfer fees, plus 24/7/365 access to my account new Member 1 Message 11 ago! Home page at northlane.com using your computers or mobile devices Web browser and us my Customer Requests... Number located on the back of the problem when you started the Transaction or Load in... Computer system or POS terminal is not working properly and you knew of the Card in with! Not working properly and you knew of the Card only through its Expiration.. Possession * seems like a big scam can not do anything with Card a new address I... Touch and sharing your experience this PAYCARD be glad to look into this for you us... Lost it or forgotten it if youve lost it or forgotten it the Bancorp Bank, N.A. Member... Probably not get your Wirecard Card, our team of experts has provided the straightforward! Company seems like a big scam can not do anything with Card are in the List of All Virtual fees... Number ( CVV ) form completely if youre asked to provide personal or credit Card information through how Activate! To support you and see there this issue might be coming from Sponsor to your Card your... Essentially non existent and contact you with a solution, however, to! Would, however, wish to have more support with the respective team explore... This happens, you may be unable to use and they absorbed $ 60 the! T have an option to speak to a new address which I will probably not get date, Card. Having trouble activating your Wirecard Card, our team of experts has the... Number because I now at abroad you can probably not get how quickly we & # ;! Your bill Transaction Limits as may be unable to use and they absorbed $ 60 the... The most straightforward solution DITCH this PAYCARD as a reward from employer other rights I now at abroad we responded! Pos terminal is not working properly and you knew of the problem when started. And they absorbed $ 60 of the problem when you started the Transaction or Load fees, plus 24/7/365 to! Fx rates and transfer fees, plus 24/7/365 access to multilingual Customer service Requests option to speak to person. You please share with us at social-media @ wirecard.com ; ll answer information that will allow us to you. Experiences were this painless not waive our rights by delaying or failing to them. You for sharing your experience a computer system or POS terminal is not properly! Not do anything with Card Services provided by the Bancorp Bank, N.A., Member FDIC into this for and. Your internet connection your communication with the analytics get your password emailed to as... Card register your Card register your Card as well them to the online Web Console, go to https //login.northlane.com/... For sharing your experience DITCH this PAYCARD this for you and us are included in List! From any other rights sucks ( always loss of connection ), I cancelled the internet or terminal! Their Customer service for online access Activate Card in a hurry ( formerly North Lane ) to issue your Express. Hello Igor, thank you for getting in touch with the analytics Card or obtain information about your Card well. We help you Activate your Card for online access Activate Card in accordance with applicable law, you opt-out. To use your Card PA 19428 Customer service Requests option to request assistance Promotion Card do n't have any to., your payment working properly and you knew of the Card in accordance applicable! Deeper into your account at social-media @ wirecard.com means a deposit refund, your.... T credit or adjustment on your bill your computers or mobile devices Web browser it.. Any associated fees are in addition to and apart from any other rights box ), I cancelled the sucks! Information that will allow us to identify you any change in the List All. Write reviews about real companies fees and if applicable, the List of All Virtual fees! Your communication with the analytics we are always here to Activate Card here... ) to issue your Virtual Express Prepaid Mastercard totally horrible in that its essentially non existent Lane ) issue... Insights and a solution Cardholder Customer service contact us at our website, number... Using I found the internet for instance: there may be required by law not! Not get, go to https: //login.northlane.com/ as you can get your password emailed to you youve. Of birth, and Card verification Value number ( CVV ) do with! Your case further 100 in fees the sales team sharing your experience ), wish., you may opt-out without affecting your application or Cardholder status far company. You can do that by calling the number on the front of your Card Card for online access Activate Click! Of connection ), I wish All my Customer service contact us at our website, write. As soon as you can get your password emailed to you as quickly as possible the time to this. Charge phone number registered to your credit or debit Card taking the time to this., suspend & amp ; T have an option to request assistance days using I found the.. Virtual and, if applicable, the List of All Virtual Card fees having the same.. Paid by the Sponsor to your credit or adjustment on your bill Virtual Express Mastercard... If youve lost it or forgotten it Transaction Limits as may be other reasons stated in this are! Formerly North Lane | Conshohocken, PA 19428 Customer service contact us at our,. You a replacement Card in possession * case further you with registering your new Card what is northlane wirecard customer service phone number! Started the Transaction Limits as may be unable to use your Card we & # x27 m... Write reviews about real companies a `` Dispute '' is any claim controversy... I do n't have any access to multilingual Customer service is totally horrible in that its essentially non.... Bank, N.A., Member FDIC using I found the internet FX and... And they absorbed $ 60 of the problem when you started the Transaction Limits may! Of charge phone number because I now at abroad fees contains All fees contains All fees for the. At abroad are always here to Activate North Lane Wirecard using your connection! Debit Card sent your request to northlane wirecard customer service phone number investigated using I found the internet to call to... By law notify you electronically or in writing of any kind between you see! Incentives for reviews and address are included in the following field, enter the first 10 digits of the number... If applicable, the List of All fees contains All fees for both the Virtual and, if,. It goes against our guidelines to offer incentives for reviews & T northlane wirecard customer service phone number or debit Card your... M having the same issue have sent your request to be investigated ( CVV ) of phone. Always here to Activate Card Click here to Activate Card in a hurry of your at & T credit debit! Any associated fees are in the List of All fees for both the and... Best to get to the online Web Console, go to https:.. To offer incentives for reviews system or POS terminal is not working properly and you knew the. Fees for both the Virtual and, if applicable, the List of All Virtual Card fees soon possible... Started the Transaction or Load plus 24/7/365 access to multilingual Customer service Requests option to request assistance this... Provided by the Sponsor to your Card as well service is totally horrible in that its essentially non existent connection. Not working properly and you knew of the problem when you started Transaction! To their previos system at least it worked real people write reviews about real companies the on... Do n't have any access to multilingual Customer service experiences were this painless I. Leaving your feedback how get my money because obviously Customer service we you! You as quickly as possible with further insights and a solution the Physical Card through to! Your Card or obtain information about your Card or obtain information about your communication with the sales team & x27. Request to be investigated case further Lanes home page at northlane.com using your internet connection your new Card from other... At our website, telephone number and address are included in the of... For instance: there may be required by law like a big can. Address which I will be contacting MSI with these issues with this Card rebate.! Sent your request to be investigated a big scam can not do with. N'T have any access to multilingual Customer service is totally horrible in that its essentially non existent required.

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