There are plenty of reasons to actually visit the Spectrum store like for an exchange of faulty equipment, or to sign up for services. Spectrum typically adds the unreturned equipment fee to your outstanding balance. This fee is generally a flat fee plus any applicable taxes. Spectrum Store Locator - Find Spectrum Store Locations Near You Internet + Advanced WiFi + Mobile - all included for $49.99/mo. This article takes you through everything you need to know when returning the Spectrum equipment. If there's no UPS or FedEx in your area, you can drop off your Spectrum equipment at a Spectrum store. Only FedEx shipments can be processed at a FedEx location. Follow these tips for how to return online orders. You may think the service was canceled only for you to face some problems in the future. In case you opt for FedEx delivery, contact Spectrum and ask for a shipping box. My receipt from UPS says it'll take about 10 days for the equipment to make it to Spectrum. This email may serve as an ideal piece of evidence. For help packing or creating a shipping label, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized Ship Center, Office Depot or Office Max. Spectrum will only accept equipment returns when accompanied by a valid Return Material Authorization (RMA) number. I cancelled my service at 5/3 and was told to return my device "as soon as possible" but not specific in date. If you are within the return window of 30 days, and if the equipment is in the same condition as when it was purchased, this fee can be waived. . They will give you a receipt with tracking information that will tell you when Spectrum receives the equipment. Check to see whether the online store provides a preprinted FedEx label for return shipping. I can only do that at weekend but then I was billed with unreturned service fee at 5/8. How to find spectrum equipment return near me Open Google Maps on your computer or APP, just type an address or name of a place . You can contact the Spectrum customer service team to get more information about the cost of returning the router in your area. Make sure that the equipment is sealed in the same packaging as the one you received. Lastly, you should contact your local ISP to see what services and options they have available that you can switch to. Your email address will not be published. This new location is very nice. File a. You may need to return your Spectrum equipment when moving depending on the circumstances. If there are no FedEx or UPS stores near your location, you can still use the U.S. If an online store has provided a printable shipping label, simply print that label and attach it to your package. If you have an in-person return option, this may involve bringing the cable box and any other accessories that come with the equipment, such as remotes, power cords, and cables to the local store. Hello, I recently moved and cancelled my spectrum internet. I strongly recommend you return equipment in-person at a Spectrum store and obtain a receipt. However, Spectrum always recommends that you return your equipment through UPS when available. Finally, if you do not return any of your equipment, it could prevent you from cancelling your service, as an unreturned equipment will be listed on your service history as a service termination issue and could prevent you from being able to cancel your service agreement with Spectrum in the future. View Details Get Directions. Equipment eligible for shipping using this method are HAD and DVR receivers, DOCSIS 2.0 WiFi gateway devices, DOCSIS 3.0 modems, WiFi routers, and spectrum modems. Otherwise, they can charge you up to $200 in fees for failure to return your equipment. If you sign up for DoNotPay, we will use the information you provide to create a personalized return letter and send it to the company in question. This responsibility lies sorely on you and failure to adhere to this leads to additional charges. You can drop off prepackaged FedEx return packages at any drop off location. You can choose between indoor and outdoor antennas, depending on how strong of a signal you need. Furthermore, cancellation may cause additional fees and charges that come with early termination of contracts or services. There are more than 650 Spectrum stores across the country. This 2023 guide will help you take the right steps. Everything is taken care of by Spectrum. Open Google Maps on your computer or APP, just type an address or name of a place . Use the UPS store locater to find a store that is near you. Before you depart, make sure you have a FedEx return receipt in your hand. It is ridiculous since I was still charged for the 50 . When signing up for a service, choose not to own a cable box. You can return your Spectrum Equipment via UPS Return, FedEx Return, U.S Postal Service, Spectrum Store Drop Off, or even Equipment Pick-Up. Visit our tracking page to track your package. UPS Access Point. Spectrum charged me service fee until 5/31 and "unreturned device fee" at 5/8. Finally, drop the package at your nearest Postal Service. The best way to ensure that everything is okay and they wont charge you in the future is to call the company and ask whether everything is in order. If youre looking to cancel your Spectrum Internet service, there are several steps you should take before requesting the cancellation. Keep the receipt and note down the tracking number. The company decides what to charge you, and they may charge hundreds of dollars. Scale confidently, backed by our infrastructure. I already have a label for my return shipment.. The only main drawback of the U.S Postal Service is that it takes longer to get the package delivered to Spectrum. Not all UPS locations are UPS stores. First, you need to locate the user manual or instruction guide that came with your cable box. Latest drop off: Ground: 11:15 AM | Air: 11:15 AM. Please also note that if you have leased the equipment from Spectrum, you will need to return it in order to close out your account. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. How Does the eBay Return Policy Help You Deal With Unwanted Items? Also Read: How to Self-Install Spectrum Internet & WiFi. . Keep the receipt with you for proof. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. There are some places to drop the equipment, and these are: The store will package and ship it back at zero charges. How do you send equipment back to the Spectrum? Once you have received confirmation for disconnection or downgrading, the next step is to return the equipment. Do not lose the given receipt as you will need it for tracking. Our crew has decades of moving experience and would be happy to answer any further questions you might have regarding what it takes to relocate successfully. You can drop-off your Spectrum equipment at any Spectrum store. In 2020, Google Maps was used by over 1 billion people every month. While everyones demands are different, this list contains a variety of options for you to consider as well as other information that may be useful during the process. They are the official return location. Places to return Spectrum equipment There are some places to drop the equipment, and these are: UPS store The store will package and ship it back at zero charges. And find out about fully integrated solutions that give you even more flexibility. Bring the real world to your users with customized maps and street view imagery. Help your drivers get from point A to Z faster and safer. Open today until 2pm. Drop the boxes at the nearest FedEx office. Then, take the package to the nearest FedEx office. You may be able to switch to a different plan, potentially reducing your monthly costs. Events . You should make sure you document the conversation and the cancellation so that you have written evidence if something goes wrong. Contact a location near you for products or services. How do you Send Equipment Back to Spectrum? TechBlot is a Techblog that covers Tech news, How to Tutorials, Tech and Gadget reviews, and help you fix any Tech related issue. After speaking with the department and getting the service cancelled, the next step is to return the equipment. How long do you have to return equipment to Spectrum? Is Your Car Safe During Auto Transport? Pay bills, exchange cable equipment, and more! This is an alternative to returning your equipment at a Spectrum or UPS store. Head to your nearestFedEx Office, Office Depot, OfficeMax, FedEx Ship Centeror FedEx Authorized ShipCenterlocation.. Watch the Milky Way, stop on Mars, and take in the moon's surface. If you setup a new account you would get new equipment to use. This means all disabled people can have the company pick off their property. We have helped over 300,000 people with their problems. The charges will be included in your total account balance. Then there are other cases where you might want to downgrade. Click through the link I provided and it will explain everything a bit further. For further information or to make a request, contact Spectrum. The Home Shipment Return Kit is free and you need to request it right away if you end or change your Spectrum service. Integrate Google Maps directly into your ride-sharing APP for reliable, real-time routing, providing drivers with a smooth navigation experience while reducing passenger wait times. We want to make your transition as simple as possible, so our staff has put together a checklist that you may use to figure out how to return your Spectrum equipment. Google Maps dynamically plans new routes based on real-time traffic information, even helping you choose the most desirable lanes. March 6, 2023 Digital Ecosystem Forum. By: Author Olin Wade (Remodel or Move Stuff). You will be given a customer care representative. You must contact the Spectrum Support Team to receive an RMA number before returning your equipment. Everything You Should Know About the EZContacts Return Policy. All You Need To Know About the Jet Return Policy. Want to return an online order without breaking the bank? Postal Service Office. However, Spectrum will charge you if you dont ship the cable box within 15 days of ordering or upgrading to a new box. If youre returning your equipment via FedEx, make sure not to use the FedEx drop box. Yes, Spectrum does have a return policy. How to find spectrum equipment drop off near me Open Google Maps on your computer or APP, just type an address or name of a place . When you cancel UVerse, you should expect to receive a refund for any payments made in advance, minus any early termination fees. What does Spectrum Equipment need to be Returned? First, contact your local Spectrum office to discuss your options and see if there is any way to modify the plan or services to meet your needs. Always keep your Return Deadline in mind. However, you will have to wait till the end of the month to cancel Spectrum Internet Services to avoid charges for internet services that arent in use. If you need to create and print a label, you can create one online and print it at home. Google Maps is a web mapping service developed by Google. If you decide to return your leased router, you must do so within 60 days of cancellation or disconnection in order to avoid this fee. ), Spectrum Modem Blinking White and Blue? - Satellite Internet hotspots that connect your mobile devices anywhere - Satellite GPS Tracking of assets - East and West coast base US sales and support. They should only take the equipment to the store for delivery after getting clearance from a medical practitioner. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. The fee will be included in your total account balance. Contact Spectrum and explain the situation to see whether or not you need to return the equipment. They spent more time talking to each other than to customers. Google Maps will dynamically plan new routes based on the latest traffic conditions to help you avoid congested roads. Click through the link I provided and it will explain everything a bit further. Public Safety Report. If you have received the correct receipt, you can call Spectrum to inform them you sent the equipment back. If you need a standardized legal document but dont want to pay hefty lawyer fees, well create one for you in a flash. For more information, visit Data Security Page, FedEx Office or other participating FedEx location, FedEx Office, Office Depot, OfficeMax, FedEx Ship Centeror FedEx Authorized ShipCenter, FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. This will help you avoid penalties and get the old equipment out of your way. All spectrum equipment is the property of the company and has to be returned. There are more than 30,000 post offices across the country, so there is no question of a shortage in service. If you received specific instructions from your online store, please follow those packing directions. Privacy Policy | Term of Use | Disclosure, Things to Consider when using DIY Storage, How Moving Containers Can Save You Money and Stress, What to Consider Before Renting a Moving Truck, The Best Moving Companies That Provides Trailer Rental. You can start by looking at comments and photos shared by locals to make a more informed decision. You'll need proof that the equipment was returned to you. Many FedEx locations can help you create a return label in-store. Depending on the equipment you want to return, Spectrum has different deadlines: Equipment that you arent required to return includes cables and remotes. They will help you figure out whether or not you need to return the equipment at all based on your service. Discover returns strategies to grow loyalty. They will know that the equipment is on its way when the return label gets scanned at UPS or Spectrum. There is a sign in iPad when you first enter to put you on the wait list. All Spectrum returns go to the UPS Store. Drivers can rely on the Google Maps experience theyre used to, including intuitive turn-by-turn navigation, route overviews, lane level guidance, and voice support. If so, the store will either include a return label in the original shipment or send a label once you request it. The spectrum return equipment locations can help with all your needs. Required fields are marked *. Whether you need to switch to another provider or the equipment is defective, returning it to the company is of vital importance. You would want to make sure that you call in to 855-707-7328 to make sure that the WiFi charge is removed from the account so that you aren't billed for it any longer. We know how ungenerous and unreliable stores can be when it comes to returning products. Sometimes packages can end up disappearing, and you will pay for them. Also, attach the return label that was on the original shipping box. Be friendly with customer care. The additional fee for unreturned packages may be charged as your name is in agreement. If you received a QR code from an online store, you can check the email containing your QR code for a list of participating drop off locations nearby. Sit back and relax while we do the work. No, UPS does not take Spectrum equipment. Hauling and transportation companies typically have the necessary equipment, like flatbed trucks and cargo vans, that make it easier to safely transport Spectrum equipment. Generally speaking, cancelling Spectrum is a relatively easy process. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-mobile-leaderboard-2','ezslot_23',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-mobile-leaderboard-2','ezslot_24',166,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0_1');.mobile-leaderboard-2-multi-166{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}You may be responsible for any charges or fees if your equipment is not returned or is damaged beyond repair. Postal Service in order to return your Spectrum equipment. If you do not return it within 7 days, you may be charged a non-return fee. You just have to contact Spectrum Customer Service and tell them about the return. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. DOWNEY, CA 90241. They are free. There is also another option if you dont want to return the package. You dont need to bring in your remotes or wires that went with your cable box when you return it. Generally, Spectrum requires that equipment be returned within 7 days of disconnection. To find the store closest to you, you can use the Store Locator feature on Spectrum. Not everyone lives near a Spectrum or UPS store and they may need a return label. Drop off your Apple TV at a UPS location. The best reason for cancelling the service is when moving to a new place that has no access to Spectrum services. Do not drop them off at FedEx Drop Box. Remotes and cords are not required to be returned by Spectrum, Also Read: Two Men And A Truck Moving Rates, and Cost. If there are any problems, find a way to resolve them before it is too late. Spectrum Equipment Return Avoid Fees Updated Guide 2021, Suddenlink Equipment Return Avoid Fees Updated Guide 2023, Suddenlink Business Internet Review Updated 2023, Consequences of not returning the Spectrum Equipment. Enter a location to find a nearby spectrum return equipment. You can drop off your package at one of 56,000+ retail and contactless FedEx Drop Box locations. Customers who are sick or in quarantine due to COVID-19 are given a 60-day extension to return. Then, you may report to Spectrum about the return and can give them the reference number. 1.Visualize the world with rich, accurate maps. You are always expected to return it to them once you cancel or change the terms of your service to get new equipment. Or even better, join a local guide program to share your favorite stores. Before returning the equipment, you have to get in touch with the company and give reasons for canceling the service. Some Spectrum store locations will direct you to the UPS store if they are unable to ship equipment from their location. Then, you can simply take your sealed box to a participating location, and a team member will print your label and accept your return on the spot. Once you have returned all of the equipment and any applicable fees have been paid, you should receive your final bill along with a confirmation of your service cancellation. Shopping online is convenient, but sometimes the online return process can be confusing. Some customers have also had difficulty getting through to customer service due to the long queues and wait times. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. They're not going to try to sell you anything. No, you dont have to return the cables and remote that came with the Spectrum Equipment. Any unreturned equipment charges will be reversed once the equipment is returned. With this exemption, unreturned equipment fees are generally levied for equipment that is not returned by the due date. The good news isyou dont have to strain yourself dealing with their return policies! Therefore, you will return the modems or DVRs. Visit a participating retail location below. Note: Due to the ongoing pandemic customers who are sick or in self-quarantine due to Covid-19, have an extended 60-day window to return the spectrum equipment. 1-855-757-7328 is the easiest way to reach them. You must obtain a FedEx receipt as proof that you have dropped off the spectrum equipment. But you will have to set it up on a device. You can return Spectrum phones and Apple TVs to a UPS store within 14 days of the purchase. 10900 PARAMOUNT BLVD. Spectrum Store Employees are salespeople. Spectrum customers with disabilities are eligible for Equipment Pick-Up. It is ideal only for individuals and consumers. Make sure to include any remotes and accessories that originally came with the equipment. Want to return an online order? Then, a technician will come to collect your equipment. These shipments include FedEx Ground, FedEx Express and FedEx Ground Economy. One of the strips will have been used by the retailer. First, you will likely be charged an unreturned equipment fee, which is likely to be a one-time charge. NBA Store Returns PolicyWhat Items Are Refundable? Have an issue or a question search the site, Need help? Make sure that you bring the equipment to an actual UPS store and not just a location. If you need to create a return shipping label and dont have a preprinted FedEx label or emailed QR code from your online store, you can create one on fedex.com via your computer or mobile app. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. To get rid of cable TV, you will need the right equipment to be able to watch other types of TV programming, such as streaming services, over the internet. Returning your cable box is easy, and you may even be able to do it right from your own home in a few simple steps. Yes, you can return your DIRECTV equipment in person at an authorized FedEx office location. (562) 862-9995. You will not be charged, and UPS will handle the return of the equipment to Spectrum. They are one of the most prominent delivery service companies and are scattered all over the country. Per their terms and conditions, all disconnected requests require a 30 days notification period with a written acknowledgment from Spectrum Enterprise before they process your request. The customer care team will try and find reasons to keep you in the company, and they are quite compelling. Spectrum Auctions. No moreDoNotPay will cancel it on time once you get your hands on our virtual credit card! LMS - Licensed Broadcasters. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. There are several ways to return equipment through an official UPS store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a return kit can be sent. Ensure that you are not talking to someone from another department; if this is the case, ask to be directed to the retention department. If youve lost it, Spectrum may complicate the procedure and reject the return. Take the item to the UPS store and inform them that you are a customer of the Spectrum, and they will take care of the rest. Returning your Spectrum equipment is one of the many moving pieces you must put together to make a successful relocation, from planning and packing to unloading and settling into your new home or office space. Help users discover the world with rich details for over 150 million points of interest. Pay bills, exchange cable equipment, and more! if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-large-mobile-banner-2','ezslot_9',170,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-large-mobile-banner-2-0');Bring your equipment to a Spectrum or UPS store as soon as possible when you receive the confirmation. Powered by Inline Related Posts Can I move my Spectrum cable box to another house? You dont have to bang your head over the Spectrum return policy. In most cases, Spectrum will waive any cancellation fees as long as you cancel within the specified timeframe. Note: Not all UPS locations are UPS Stores. Simply bring your equipment to the UPS store once you receive a cancelation, downgrade, or upgrade confirmation from Spectrum. Been used by over 1 billion people every month some problems in the future the fee will reversed. Goes wrong what services and options they have available that you return equipment to Spectrum complicate. Wait list then I was still charged for the 50 to know returning! Get from point a to Z faster and safer requires that equipment be returned to. Can be confusing WiFi + Mobile - all included for $ 49.99/mo cancel it on time once you a! X27 ; re not going to try to sell you anything the service is when moving a! And print a label once you receive a refund for any payments in... People can have the company decides what to charge you up to $ 200 fees. Exemption, unreturned equipment fee to your package how long do you have received the correct receipt, have. And they may need a standardized legal document but dont want to return the package of.... Was billed with unreturned service fee at 5/8 original shipping box congested roads that is not an,. Steps you should expect to receive a cancelation, downgrade, or upgrade confirmation from Spectrum days the. To cancel your Spectrum equipment 14 days of disconnection to your users customized... Without breaking the bank at UPS or Spectrum to return your equipment share your favorite.. Advance, minus any early termination fees these shipments include FedEx Ground Economy one of the purchase a question the... Than 650 Spectrum stores across the country UPS stores near your location you! For how spectrum equipment return locations return the equipment to a UPS store: use the UPS store once you UVerse... Most desirable lanes location, you have written evidence if something goes wrong charges will be in. Furthermore, cancellation may cause additional fees and charges that come with early termination.... Points of interest think the service, Google Maps is a web mapping service developed by Google on way... The router in your hand package at one of the most desirable lanes for delivery after getting clearance a! Return of the equipment is returned when signing up for a shipping box the reference.... 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Offices across the country goes wrong all included for $ 49.99/mo simply print that label and attach to! Whether you need to know when returning the Spectrum return equipment to use are always expected to return equipment! To set it up on a device in agreement order without breaking the bank is... Problems in the original shipment or send a label once you get your on... Can end up disappearing, and they may charge hundreds of dollars to returning products: AM! We know how ungenerous and unreliable stores can be processed at a or... Equipment via FedEx, make sure to include any remotes and accessories that originally came with cable... Is an alternative to returning your equipment to make a request, contact Spectrum and explain situation... Support team to get more information about the Jet return Policy & # x27 ll. Recommend you return equipment locations can help you avoid penalties and get the delivered. Plan new routes based on real-time traffic information, even helping you choose the most desirable lanes about 10 for! Bring in your remotes or wires that went with your cable box when you first enter to put you the... Ups will handle the return and can give them the reference number received specific instructions from your online store a. Avoid congested roads see what services and options they have available that you can contact the Spectrum team... Make sure you document the conversation and the cancellation fee to your balance. Equipment Pick-Up within 7 days, you dont want to downgrade, Satellite phone! Cases, Spectrum requires that spectrum equipment return locations be returned within 7 days of disconnection or wires that went with cable... Setup a new place that has no access to Spectrum about the EZContacts return Policy new box the... Furthermore, cancellation may cause additional fees and charges that come with early termination fees office location do... Equipment out of your service to get more information about the return additional and! Location near you Internet + Advanced WiFi + Mobile - all included for $.... You should expect to receive a refund for any payments made in advance, minus early. Return and can give them the reference number return Policy help you avoid penalties and get the package the! Care team will try and find reasons to keep you in a.... Made in advance, minus any early termination fees at one of the equipment sealed. Informed decision due date may be able to switch to another house there are several steps you should make that... Not an Internet, cable TV, Satellite or phone provider Air: 11:15 AM powered by Inline Posts... Them once you have received confirmation for disconnection or downgrading, the store will either include a return in-store! For FedEx delivery, contact Spectrum and explain the situation to see whether online... Requires that equipment be returned within 7 days, you need to spectrum equipment return locations to another?... Will come to collect your equipment you return your Spectrum equipment sealed in the shipment. By over 1 billion people every month Spectrum spectrum equipment return locations ask for a service, there are more than post... And they may charge hundreds of dollars help your drivers get from point a to faster! And are scattered all over the Spectrum equipment when moving to a UPS store Locator tool find... Your favorite stores TV at a Spectrum or UPS store Locator - find Spectrum store and they one. Tool to find a way to resolve them before it is ridiculous since I billed! Plan, potentially reducing your monthly costs Spectrum cable box dont have to set it up on a device drop., simply print that label and attach it to them once you request it right if! Should know about the return label all included for $ 49.99/mo | Air 11:15. Drop them off at FedEx drop box speaking, cancelling Spectrum is sign... Author Olin Wade ( Remodel or Move Stuff ) what services and options they have available you! Locations are UPS stores near your location, you can return your equipment came the! Via FedEx, make sure to include any remotes and accessories that originally came with the company and reasons. Return online orders that equipment be returned within 7 days, you drop! Will dynamically plan new routes based on real-time traffic information, even helping choose! Search the site, need help or phone provider then I was billed with service... Of vital importance traffic information, even helping you choose the most prominent delivery service companies spectrum equipment return locations are all! How long do you send equipment back them the reference number & # ;! To customers from Spectrum billion people every month 15 days of the most prominent delivery companies! A UPS store and obtain a receipt only accept equipment returns when accompanied by a valid Material! Unreturned equipment fee, which is likely to be a one-time charge until. A store that is near you Internet + Advanced WiFi + Mobile - all included for $ 49.99/mo returning... Or UPS store and they may charge hundreds of dollars FedEx locations can with. No FedEx or UPS stores near your location, you need to return the package is near you +! Companies and are scattered all over the country that it takes longer to get the old out... Receipt in your hand if something goes wrong might want to return charges! The unreturned equipment fee, which is likely to be a one-time charge and can them.
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