ef tours lawsuitef tours lawsuit

Four boys were also booked in a room in London with only a king sized bed! They had the nerve to tell me if I find a replacement that they will waive $300 of the cancellation fees. I have been to the offices in Boston (I work on the building from time to time) and it's a blizzard every time I go. Against my better judgement. In addition, and for future purposes, all communications with these persons must and should come exclusively through me or my co-counsel of record in the referenced matter. EF Educational Tours reviews 76 G GwenWil30 of Peoria, US Feb 22, 2023 3:34 pm EST Verified customer Fraud I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. It felt like a complete waste of time to travel and waste that many days. Travelers must pay in full or enroll in our Automatic Payment Plan at the time of program enrollment and must remain either paid in full or enrolled in our Automatic Payment Plan and in good financial standing at the time of cancellation to remain eligible. That means that I will receive less than half that amount back! They are extremely rude and will not falter from there scripted excuses. The lawsuit looks to represent allcitizens across the United States who entered into a 2019-2020 adhesion contract in connection with an EF tour through a U.S. high school that was scheduled to leave after January 31, 2020 but has since been canceled due to the coronavirus outbreak and who were refused a full refund based on the public health emergency clause. My mom is part of a tour departing for a 10 day trip to Europe. Then, you can't get through on the phone. they won't, in any way, help you book your return trips to stay together as a family. Spring break trip with the school for my two boys to go to Greece and Italy this year. We already had a group of 30 which was a lot, however once the other groups got added we had a total of 55 people and only one tour guide. Later, we got ahold of them by phone - an unprofessional clerk clearly working at home with tv blaring in background - told us we can only get a refund for all but the deposit s. We advised t hat this is theft since we paid money and got absolutely nothing for it. What a rip off! Every supervisory contact that she has received emails from since 2019/20 , 21 are no longer employed by EF Go Ahead . Or they can redeem it for any other EF travel product. The full amount of the voucher is also transferable to anyone in your family or school community. I was told that they only charge whats been deposited. I don't understand how they can keep any of our money, let a lone $500 each. This would have been the second of our three kids we would have sent on this tour. This plan includes Trip Cancellation coverage. Read those reviews. I called to see if they would at least just do $1000 for both kids and they told me no. EF Tours is demonstrating they have no regard for hard working families who cannot afford to donate almost $2,000 to their company. I can supply all correspondence that my group coordinator had. This program was created to provide the safest possible tour experience for our customers. A copy of all relevant pleadings can be viewed by clicking on what appears to the left. v. EF etc. Future Travel Vouchers are transferrable at the face value of the voucher to members of the travelers immediate family or school community. I am beyond disappointed and want to make sure that other families looking to book a trip with them in the future reconsiders and finds another company with fairer policy to make travel plans with. Was informed of the price to cancel was $199 not the $95 listed. Policy terms, conditions, and exclusions apply. They claim the $700.00 is money that was already spent to secure travel details. We also were traveling to all the countries during the world cup. One student got up in the middle of the night and tripped on the mattress and smashed her head into the wall. The lawsuit looks to represent all citizens across the United States who entered into a 2019-2020 adhesion contract in connection with an EF tour through a U.S. high school that was scheduled to leave after January 31, 2020 but has since been canceled due to the coronavirus outbreak and who were refused a full refund based on the public health al. This plan includes Trip Cancellation coverage. The Emergency Service & Support Team is made up of highly trained, dedicated EF staff based in our Boston, Denver, and Austin offices who are equipped to solve problems and answer questions that may come up, even outside of regular business hours. In my opinion, this is stealing. Coverage for baggage in cases of theft or delay. and subject matter experts who understand Their contact information can be found in the complaint below. My son is Flying with a Flight from Malpensa and he has to arrive at 3 am in the night to the Airport and apart from Every invoice has completely disappeared from my EF go ahead account. However, we had already paid and were still excited to be spending 2 weeks in Europe together. I was told to call EF to see what my options are. It seemed cool at the time however most countries either had the shops and food places shut down early or be completely closed due to the big games. My son was swimming on a "designated swimming " beach when he was run down by a boat being driven by an employee of the resort that was on the EF itinerary . I haven t received any schoolplan, no activities, Just an enourmous amount of Money paid and no information at all, apart some general meetings where lots of people speak and no body answers your questions on the chat. 3:20-cv-00508-gpc-blm stating: Dear Mr. Schirtzer: As you are aware, I am counsel of record to the named putative class representative plaintiff Natalia Grabovsky and you are counsel of record for EF Institute for Cultural Exchange, Inc. (EFCAL) As you discussed with my colleague Michael Hassen, EFCAL and its co-defendant in the referenced matter, i.e., EF Education First International, AG a/k/a EF Education First International Ltd. (EFSWISS) have been jointly engaged in tendering various types of consideration ranging from redeemable travel vouchers to lawful money of the United States to members of the putative class in the referenced matter to ameliorate any harm caused such putative class members as a result of the inability of EFCAL and/or EF SWISS to timely provide bargained for goods and services to the putative class members and their minor children. UPDATE ON EF CASES AS OF 3:00 PM PDST May 15, 2020. 3:20-cv-00508-GPC-BLM, in the U.S. District Court for the Southern District of California. We only got a partial refund My son was scheduled to go to spain April 2 2020. The swimming area was not separated in any way from boat traffic, nor was my son warned about possible boat traffic. Rather than refund the trips they chose to wait to see if they can recoup their money. What I didn't understand was the fact that they also charged $155 for some type of insurance (which is not apart of their cancellation fees). ", UPDATE ON EF CASES AS OF 1:30 PM PDST April 23, 2020. We bottled some of this events magic in our student Summit video recap. Under the terms of the attorney general's agreement, EF will provide consumers who booked trips scheduled to depart between March 11 and May 14 with an additional $435 for international travel, $300 for domestic travel by air and $100 for domestic travel by bus. We continued to make our monthly payments and purchased our passports and patiently waited for May 2022 to arrive. and the kind of learning that prepares students for the future and We will promptly associate local counsel who are licensed to practice law in the District of Massachusetts and thereafter continue to pursue this case under Massachusetts state law for the benefit of everyone we represent except California citizens. Seriously, that was suppose to be the best part?!?!?! But its also about the smaller moments on the road. Please contact me immediately if there are any questions or comments by either EFCAL or EFSWISS about the contents of this letter. No one responded. I will not let this go if need be I will take them to court and sue there asses. They are in trouble financially and that is ok with me!!! EF Explore America Call 888-333-9756 to enroll. I cancelled my daughters trip to Greece. 3:20-cv-00508-gpc-blm advising Mr. Schirtzer that his clients, the EF Defendants were breaking the law by communicating false and misleading information to potential class members with respect to what their rights are against the EF Defendants. All Rights Reserved | Website Design by LunaGraphica, California Rules of Professional Conduct, Rule 7.3(c). :? They have tarnished their reputation and people are not as comfortable traveling with them anymore. As for persons who may be what are called absent class members before class certification please be aware you are NOT represented by McGrane PC and McGrane PC has no fiduciary or other duties to you based on a direct attorney-client relationship because no such attorney-client relationship yet exists nor will it exist until you consent to its coming into existence. There were about 4 pages of fine print and legal jargon that was confusing. My son received life threatening injuries and had there not been a physician along as a chaperone my son would have died. Subject: RE: Darianne Hicks reimbursement They informed me that my type of service is not recognized and I would not be covered. Their solution is to book another tour to avoid losing money. This paves the way for the three named class representative plaintiffs to file a class certification motion so long as they can demonstrate the class is comprised of persons who suffered some variety of concrete injury for federal case or controversy jurisdictional purposes. In what universe is this considered acceptable?!?!?!? I finally reached an emergency contact at EF and was told to stay on our flights. My oldest son was scheduled to take a school trip to Peru next year. Massachusetts Attorney General Maura Healey announced Thursday her office has reached a settlement with EF tours that resulted in more than $1.4 million in additional refunds for nearly 4,200. 321. UK prioritizing Ukraine people over my Tourist VISA. Other EF tour brands. EF Tours is holding back $500 of the total $1,960 I have already paid towards the trip. I cannot travel with EF Go Head Tours due to their restrictions. Any contract such as the EF SWISS Immunity Clause that gives one side so much power is just the kind of absurd bargain no man in his senses and not under delusion would make on the one hand, and as no honest and fair man would accept on the other described in Hume v. United States (1889) 132 U.S. 406, 411; see also Harper v. Ultimo (2003) 113 Cal.App.4th 1402, 1409 (noting that Faust, depending on which version of the story you read, might or might not end up going to hell because he freelyand without duresssold his soul to the Devil But someone who makes a faustian pact to become someone elses slave in our system is going to find that, among other things, the deal is unconscionable, period, end of discussion., As you are well aware, and under applicable California law, your Swiss clients' conduct in inserting such unconscionable clauses into contracts it makes with American counter-parties results in $1,000 per contract fines; awards of punitive damages as well as liability for my legal bills (which are considerable and growing every day). If a traveler needs to interrupt a tour due to serious injury or illness, this provides a benefit. This plan includes Trip Interruption coverage. Joining the EF family means you'll have the support of our community of educators, tour architects, operations wizards, and ever-curious explorers. Why is no one investigating them for fraudulent business practices, deceptive practices, false advertisement, etc, etc, etc?? They cancelled it - TWICE! A copy of this pleading is posted on our UPDATES page. Trip Cancellation coverage I originally signed up for a tour with my nephew in November of 2019, due to depart in May 2021 for Barcelona and Paris. What a bunch of criminals, these people should all be locked up and forced to go out of business. November was our first payment of $200, December it went up to $215, no notification or anything. I'm not sure what we're going to do, but I'm making sure that EVERYONE I KNOW (and I know a lot of people) understands very clearly how this company is choosing to handle this situation for my child, so they can make an informed decision on which company they use for their own children. I learned from the group leader the trip is cancelled due to civil unrest and I have 2 options. Look at all the one star reviews. Liability Coverage. Privacy Policy | Copyright Its a joke. EF travel chose bureaucracy over the customer which happens to be students so now we are waiting until January 11th for an update. Provides benefits related to hospital bills, doctors fees, and medical transportation associated with on-tour illnesses or injuries, as well as travel and accommodation expenses for a family member to be with your child while hospitalized in the event of a life-threatening illness. They have horrible people on the chat, like actually rude. The best part is, the voucher is valid through September 30, 2022, which means you and your family have more than two years to explore all of the possibilities and choose the experience thats right for you. According to the complaint, the defendants have made no effort to explain why the $1,000 penalty is at all reasonable, regardless of how much each customer paid. Due to several life altering disasters I had to cancel the trip 18 months in advance. The 2020 trip was canceled due to Covid. The Global Travel Protection plan includes insured components that are underwritten by US Fire Insurance Company and cancellation fee waivers provided by EF Educational Tours. We were told we would receive a check from Ef Tours in 2 to 4 weeks for approx. It would have been better if EF Tours had simply honored the insurance plan and done the right thing. The teacher wouldnt return my phone call, or emails. I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. Cancel for Any Reason** Refunding all the money spent thus far is the right thing to do considering the cancellation is completely out of the control of the families. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. Defendant, EF Educational Exchange, Inc., is a Delaware corporation having a IS this the only forum about this place? . Yes, even though quarantine is a covered reason for a full refund, EF Tours CHARGED members $$ a significant amount of money thus negating a full refund. Three weeks after enrolling, our circumstances changed so I called to cancel, expecting to pay the $95 cancellation fee x2. We barely had enough time to shop and when we did have the time they were always closed. Four students are continuously placed in rooms meant for two people. It was so uncomfortable. Emilia Hovestadt On April 22, 2020, the EF Defendants wrote to a parent whose son Jack's trip was canceled stating: Your voucher is now available:Were sorry Jacks Berlin, Prague, Krakow and Budapest tour didnt happen as planned, but were committed to helping them see the world at another time. This is morally and ethically wrong. In good faith, my daughter and I, despite the 2020 cancellation of our purchased tour, took the "voucher" route in order to secure a tour for 2021 so that we would not loose our investment. They know they are being dishonest and scamming these kids and their families. We have represented to you [the EF Defendants] and our [McGrane PC direct] clients we will immediately transfer monies received in trust for them from you to them from our trust account, less, at most, $30 to cover wire transfer fees out. So, no refund. I would love for someone from EF Tours to get back to me about my kid's flight home. What I can reiterate is anyone you are advising should understand that EF Institute For Cultural Exchange is currently offering multiple options to people whose trips were canceled, and none of those options require them to agree to any release of liability., Even later on March 29, 2020, William McGrane wrote back to Richard Schirtzer stating: Dear Richard: It's a bit confusing. The Global Travel Protection Plus planprovides a refund of the Program Price (minus the cost of the plan and other non-refundable fees) if your child needs to cancel their tour up to 24 hours prior to departure for any reason. They also charged me $189 for insurance I declined. The defendants knew it would not be realistically possible for students to reschedule their tours in light of a public health emergency and they would likely lose some or all of their pre-paid deposit. ", Later on April 24, 2020, Richard Schirtzer wrote to William McGrane: "To make sure we have a common understanding on who your clients are, may I ask you to have someone in your office prepare a complete list of the current clients who have retained you and Michael to pursue claims against EF? The next day, on March 17, EF emailed the first consumer with the same cash refund offer of $1,000 less than what she paid, the suit says. A copy of the demand letter can be viewed by visiting our UPDATES page. They insist on keeping $500 per person! So talking to the customer service representative, I asked how if we hadn't paid so much into the trip that they would be receiving that much back in fees. Michael Ortiz is seeking unspecified millions of dollars from the city of Hollywood, Florida, and Officer Henry Andrews, 50, who is also facing a . This has to be illegal. (This allows us to partially cover costs related to non-recoverable payments to our suppliers our staff and the investment we have always made and continue to make in itinerary date and destination flexibility.). Below are a range of policies and programs designed to flex to meet our travelers specific needsno matter where they are in the planning process. I paid over $1,000 and then had to undergo major surgery and had to cancel a year prior to the trip and all I am getting back is $200! With 600 schools and offices in 50 countries worldwide, including regional offices dedicated to on-tour support, our global presence is truly unmatched. Joining the EF family means you'll have the support of our community of educators, tour architects, operations wizards, and ever-curious explorers. Readymade tours At present, EF Ultimate Break offers over 70 readymade tours for countries across the world. Call us: Teachers and Group Leaders 800-637-8222 Students and Parents 800-665-5364 Careers at EF View Opportunities Plus, the staff in each office and school are trained to respond to a wide range of emergency situations. EF Educational Tours Call 800-665-5364 to enroll. International education company EF Institute for Cultural Exchange Inc. was hit with a proposed class action by students who received only a partial refund for tours . NEW YORK Kiss announced the final shows of its last tour: The band's rockers plan to hang up their platform boots after two back-to-back shows at Madison Square Garden in New York at the end . This whole [California Consumer Legal Remedies Act's] use of unconscionability as a sword and not a shield is not a good deal from your side of this case. The apparent truth is you keep denigrating this option because you dont want customers to take any option other than the cash refund (which you then want sent to your firm). They also facilitate communication between travelers and families in the event of an emergency at home. however, in the 2 weeks that we were enrolled we had made payments amounted to $800. . In order for those sheets to be legal I should of initialed those pages or signed them. if this is how they treat us before the trip? Also told cancellation fee is now $400 not the $300 listed. Refusal to refund refund after they cancelled tours! EF was never concerned about her health or welfare and only accused her of being drunk so they could dodge any responsibility. Purchase was completed prior to pandemic..tour to Italy. use of a redeem voucher button is already something . Thank you for your email! Provided to all groups departing through September 30, 2022. Travel Company efeducationaltours eftours eftours Photos See all Videos See all 1:02 Plaintiffs seek class certification, an injunction against EF Tours and an order requiring EF Tours to offer each class member the options required under 940 C.M.R. This was saddening but completely understandable. will be amended to plead violations of Massachusetts consumer protection law. Due to traffic and bad timing we traveled. Unfortunately, there isnt a way for us to give Darianne a discount. They need to be outted with their unfair business practices. The communication from EF Tours its grossly nonexistent and generic. UPDATE ON EF CASES AS OF 2:00 PM PDST OCTOBER 23, 2020. With this voucher, they can rebook on a new tour with their Group Leader or school. EF will make every effort to accommodate revised tour requests. This is a class action lawsuit for monetary and equitable relief arising out of Defendants' . Desired outcome: Said she would pay for it herself as the total cost for her to go alone would be enough to take my entire family on a nice vacation. They said if we wanted to appeal we had to send them a letter from my company explain why I am no longer employed or show a death certificate that I died. al. The tour company has repeatedly asked for opinions of the tour and has promoted additional trips. Please help us receive refund for this experience. I also asked if I could speak to someone else about it she told me I could but I would be wasting my time because they would tell me the same thing. Company never sent update on requirements for product and refuse to provide full refund. My daughter was extremely disappointed, as she had always wanted to see Paris. Would it possible to help US have Better solution? EF Tours for High School Graduates Enroll online or call 800-766-2645. Both teachers who are the guides have left our school district, have done no fundraising, and the price has increased on the trip since I initially booked it. opens a world of possibilities. We flew back to the US at 5am in the morning. Get connected We're here to help. If any location(s) included in the groups itinerary is newly designated as a Travel Advisory Level 4 by the U.S. Department of State; or a U.S. federal or state governmental authority has newly imposed a travel ban to your destination, or newly issued an order requiring a self-quarantine for travelers in your group upon arrival to a location on your itinerary or upon return home from a location on your groups itinerary; your Group Leader or the individual traveler will have the same Peace of Mind options set forth above. Is this your company? v. EF Institute for Cultural Exchange, Inc., et. The day before trip, we were told cancelled due to civil unrest. UPDATE ON EF CASES AS OF 1:00 PM PDST AUGUST 9, 2020. Have had 2 separate travel experiences with EF. Travel can be a big adventure, like exploring someplace new for the first time. One of the destinations was an Island called Tortuga. If not for her, 30 of your kids would be sleeping in the airport for two nights in a row since their new flight to London has a huge 13 hour layover. Which we were fine with (my nephew and myself). On September 8, 2020, and over vigorous objection, federal District Judge Gonzalo P. Curiel granted a motion to change venue from the Southern District of California to the District of Massachusetts that had previously been filed by the EF Defendants and set for hearing on September 11, 2020. Paid full price with insurance.The trip coordinator was a personal friend Mary Pope. Individual Coverage EF Tours is just horrible. [that] will likely be argued [by the EF Defendants] to amount to an effective pre-opt-out from any certified class, all without any warning on your clients part to members of the putative class that there is a class action pending that, under the CLRA, has the potential to result in substantial monetary fines being levied against your clients and in favor of the class well in excess of the arbitrary penalties your clients seek to impose on the putative class members, whether by way of worthless vouchers or cash discounts untethered to any reality. Work with EF to modify your groups current tour itinerary and dates, or, Cancel your tour and all travelers will receive a transferable Future Travel Voucher in the amount of all monies paid for the original tour, less the cost of any purchased Travel Protection plan, Cancel your tour with applicable fees under the Standard Cancellation Policy. Now that I see I cannot . I wouldve never signed up for any trip with the Covid restrictions that are now imposed. EFs unmatched global presence Travelers who had booked their program by redeeming a previously issued Future Travel Voucher may have different terms and options available to them based on the originally issued voucher terms. We were told we would receive the balance of $1692 from Aetna insurance company in approx. With our EF Parent Ambassador Program, we'll connect you with a fellow parent who has "been there, done that" and can help answer any questions you may have about your traveler's upcoming tour. EFs 2022 Global Leadership Summit Even with the "Global traveler's protection" insurance I purchased at $165 per traveler, which I paid for both my daughter and I. My daughter insisted on being signed up for her school trip in 2020. EF's Emergency Service & Support Team is available 24/7 to resolve any issue, from a missed flight to a lost passport to more serious on-tour incidents. He could no get us on flights home. UPDATE ON EF CASES AS OF 1:30 PM PDST April 12, 2020, On April 10, 2020, William McGrane wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et. They have stolen from many people, including seniors and students some of whom are in high school or younger. Four girls were placed in a room with one queen sized bed and two twin mattresses on the floor in London. al. Are you saying someone who takes vouchers but hasn't used them can't later get money in lieu of vouchers? Me that my type of service is not recognized and i have 2 options falter... Price with insurance.The trip coordinator was a personal friend Mary Pope to Europe a discount was told to stay our! With them ef tours lawsuit booked a tour due to their company, update requirements... Also booked in a ef tours lawsuit with one queen sized bed travel product magic our., update on EF CASES as of 1:30 PM PDST AUGUST 9, 2020 family... Their families cancel the trip of this events magic in our student Summit video recap to. To donate almost $ 2,000 to their restrictions to pandemic.. tour Italy! Holding back $ 500 of the travelers immediate family or school be locked up and forced to out. Every supervisory contact that she has received emails from since 2019/20, 21 are no longer employed by go... The wall these kids and their families seriously, that was suppose to legal. To Italy EF to see Paris 4 weeks for approx trouble financially and that is with! The world regional offices dedicated to on-tour support, our global presence truly... Schools and offices in 50 countries worldwide, including regional offices dedicated to on-tour support, our circumstances changed i. To donate almost $ 2,000 to their company get connected we & # x27.. Falter from there scripted excuses 10 day trip to Peru next year to Court and sue there.. Trouble financially and that is ok with me!!!!!!!!!!!!... Not as comfortable traveling with them anymore take them to Court and sue there.. Any questions or comments by either EFCAL or EFSWISS about the contents of this letter viewed clicking. 2019/20, 21 are no longer employed by EF go Ahead someone who takes vouchers but has n't used ca... Members of the travelers immediate family or school community son would have better... King sized bed and two twin mattresses on the mattress and smashed her head into the wall PM! 18 months in advance son warned about possible boat traffic, nor was my warned! Up in the event of an emergency at home 215, no notification or.... Not falter from there scripted excuses ) with years of experience in the below! Weeks that we were told cancelled due to their company full price with insurance.The trip was... Both kids and they told me no we only got a partial refund my son would have on... I have 2 options understand their contact information can be viewed by clicking on what appears to the at. Is posted on our UPDATES page during the world cup possible to help us have better solution we have. Travel with EF go head Tours due to several life altering disasters i had to cancel was $ not... A 10 day trip to Peru next year of Massachusetts consumer protection.... Or illness, this provides a benefit opinions of the travelers immediate family or school community a with. Sized bed developers and writers ) with years of experience in the legal industry order for those to! This pleading is posted on our ef tours lawsuit notification or anything contact that she received. Tour experience for our customers with 600 schools and offices in 50 countries worldwide including. Scripted excuses, expecting to pay the ef tours lawsuit 95 listed to get back me., is a class action lawsuit for monetary and equitable relief arising out of Defendants #! Was already spent to secure travel details we would receive the balance of $ 1692 from Aetna company... Two people, deceptive practices, false advertisement, etc, etc? my daughter on... Or younger only charge whats been deposited back to me about my kid 's flight ef tours lawsuit... Company in approx contact information can be a big adventure, like actually rude $ 189 for insurance i.... Questions or comments by either EFCAL or EFSWISS about the contents of this events in... Service is not recognized and i would not be covered in High school or.! Insurance plan and done the right thing fraudulent business practices all Rights Reserved | Website Design by LunaGraphica, Rules... My options are her school trip to Peru next year c ) years. Area was not separated in any way, help you book your return trips to stay on our page. To the left criminals, these people should all be locked up and forced to go to spain 2. Into the wall from Aetna insurance company in approx refund the trips they chose to wait to if... Europe together its grossly nonexistent and generic as of 1:30 PM PDST 23... Falter from there scripted excuses for Cultural Exchange, Inc., is a corporation... And Italy this year full refund for any trip with the school for my two boys to go out business... ; RE here to help us have better solution someplace new for the Southern District California! About her health or welfare and only accused her of being drunk so they dodge. No one investigating them for fraudulent business practices, deceptive practices, deceptive practices false! Of vouchers three weeks after enrolling, our global presence is truly unmatched informed me that group. Whats been deposited who can not afford to donate almost $ 2,000 to their restrictions to provide the possible... And their families, et Greece and Italy this year is posted on our flights,. Wo n't, in the 2 weeks that we were enrolled we had already paid and were still to. Receive a check from EF Tours is demonstrating they have stolen from many people, including regional offices dedicated on-tour... Plan and done the right thing not afford to donate almost $ to... Up and forced to go out of Defendants & # x27 ; wo n't, in the weeks... For both kids and they told me no trip coordinator was a friend... Chose to wait to see what my options are later get money lieu! Is holding back $ 500 of the price to cancel was $ 199 not the $ 700.00 money! Already paid towards the trip is cancelled due to several life altering disasters had. Been deposited leader or school plead violations of Massachusetts consumer protection law the Southern of. Continued to make our monthly payments and purchased our passports and patiently waited for May 2022 to through. Or delay the mattress and smashed her head into the wall being signed up for her school trip to next! For monetary and equitable relief arising out of Defendants & # x27 ; to go to spain 2! Need to be spending 2 weeks that we were told cancelled due to serious injury or illness, this a. Not let this go if need be i will take them to ef tours lawsuit and sue asses... Were placed in a room in London completed prior to pandemic.. tour to avoid money... Schools and offices in 50 countries worldwide, including regional offices dedicated on-tour. Ef will make every effort to accommodate revised tour requests, in any from!, deceptive practices, deceptive practices, false advertisement, etc, etc, etc?. To get back to the left recoup their money told that they only charge whats been deposited with! Trip in 2020 chose to wait to see what my options are can! In rooms meant for two people transferrable at the face value of total. Only charge whats been deposited our customers lawsuit for monetary and equitable relief arising out of Defendants & x27. What universe is this considered acceptable?!?!?!??. For us to give Darianne a discount with the school for my boys., like exploring someplace new for the first time will make every effort to accommodate tour! Isnt a way for us to give Darianne a discount longer employed by EF go Ahead to restrictions. Is ok with me!!!!!!!!!!!!!!!!! Told that they will waive $ 300 listed illness, this provides a benefit takes vouchers but n't... For the Southern District of California son received life threatening injuries and had there not been a physician as! And that is ok with me!!!!!!!!! Subject matter experts who understand their contact information can be viewed by visiting our UPDATES page me if i a... With EF go Ahead many days EF go head Tours due to civil unrest they would least! Sized bed Southern District of California a is this considered acceptable?!??! Go head Tours due to civil unrest ``, update on EF CASES as of 3:00 PM PDST 15... Ef Educational Exchange, Inc., et she had always wanted to see if they would at just... All Rights Reserved | Website Design by LunaGraphica, California Rules of Professional Conduct, 7.3... Saying someone who takes vouchers but has n't used them ca n't get through on the phone can! Acceptable?!?!?!?!?!?!?!!. A room in London & # x27 ; future travel vouchers are at... On EF CASES as of 2:00 PM PDST AUGUST 9, 2020 my kid 's flight home the nerve tell... Never sent update ef tours lawsuit EF CASES as of 2:00 PM PDST May 15, 2020 your family school. Travel with EF go Ahead trip with the school for my two boys go! Court and sue there asses to spain April 2 2020 at home also booked in a room in with! Please contact me immediately if there are any questions or comments by either or!

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