superdry return policy uk

But, without knowing the process and exception cases how will you do it? I acknowledge I have read and understood Superdry Ensure that there are no cosmetics on your item while returning it. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. Wait for a confirmation email once Superdry has refunded your money. Print your returns label and attach it to the parcel. . Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. All criteria under the Returns and Exchanges are met. dxRQGA$Rz d`9{R&I The whole process might take 3-5 days and only after that, the credits will reflect in your account. A return request should be raised via email, through your account or in-stores prior to the return. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. With just a few steps, you can quickly get your refund and have your money within the least time possible. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). You have rejected additional cookies. Choose which courier service you would like to use to send the return back to us. Fill in the return label and other required documents before you return the product. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. Privacy Policy and I consent to the processing Check out this article to know more. All Superdry . Superdry PLC is a UK-based brand clothing company that carries the Superdry label. The Superdry return policy gives you one month to return your order for a full . IU(nk These include cosmetics, fragrances, swimwear, and underwear. The label will be valid for 7 days from the date that the return is generated in the portal. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. on Gift Vouchers. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. 4 0 obj DoNotPay offers more than helping you get a Superdry refund. Free shipping for many products! z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. 1. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. If in any case, you lose the original receipt, you might have a confirmation email. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". They have another 14 days to return the goods once they've told you . Unfortunately, this is not something that Superdry guarantees outrightly. Powered by WordPress. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Health Service Discounts 10% off full price purchases, subject to availability. Superdry: Authentic Premium Style \| Men's & Women's Clothing They will allow an exchange for an item if the size, color, or quantity is an issue. All returns must be accompanied by an invoice. Reporting & Policies - Superdry. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. The label will be valid for 7 days from the date that the return is generated in the portal. The majority of these reasons narrow down to the shopper's decision. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. Currently, Superdry return policy claims to avoid exchanges. 0QVT{R'[vyc' All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. It will help you with easy returns and exchanges. No, Superdry return policy states that if the product is defective then they will not accept its returns. When you are not totally satisfied with the product you bought, you surely will think of returning it. Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. Enter the order number, postcode, and email, and select proceed. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) of my personal data for marketing and profiling purposes. % If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Fill out the necessary information and start your returns. . 1.95. Enter your full order number, including any text, in the designated box (e.g. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. 1 0 obj Please ensure items are in their original condition. Refund will only be processed on the card used for the transaction. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Superdry brings you distinctive and. Discover the latest trends in menswear & womenswear at Superdry US. 2. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. You have to visit the international return portal and fill up the form. 2. You can find your closest Superdry store by clicking here. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Discover the Consumer Refund Service and what they can do for you. Find up-to-date store information and services to shop your premium authentic style this season. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? A customer is only eligible to return within 28 days of purchase. The brand might have shared an SMS or you can bring the bank transaction of your purchase. Superdry will not accept any return without its original packaging and purchase proof. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. The refunds will take at least 10 days to process in your account. Visit our returns portal - https://superdry.returns.international. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Does Walmart Accept EBT? These are the top 20 stores with the best return policies. top 20 stores with the best return policies. What Is the Superdry Return Policy? u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ 8080 872 872 10:00am to 7:00pm IST, operational every day. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. 6. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> You can return a gift by providing a gift receipt online or in-store. Create New Return. Nov 3, 2022. You probably have one of these proofs to make returns. <> If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. 27 - 30 Mar Up to 55% off. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. endobj You only have to accept returns from the person who bought the item. For team members based in stores you should return via click and collect. Enter your full order number, including any text, in the designated box (e.g. A return request should be raised via email, through your account or in-stores prior to the return. You have accepted additional cookies. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. 3 0 obj This confirmation will be sent to you within 3 working days after we receive the shipment. Without these details we won't be able to take the action you require. How to Get a Superdry Refund Effortlessly. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. . 3. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. After this, you should expect to get your refund within 5 business days. Claiming a Superdry refund is not as easy as it sounds. Yes, Superdry provides free returns. Every return should contain the original packaging. They do not have to provide a reason. The vintage return policy applies to vintage items which are in stock. ;jClk)( Mao^caI0ha} If the package is opened, damaged or been used, Superdry wont accept the return. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. They will only accept changes in certain cases. Revenues at the retailer fell 15.8% over the . Visit our returns portal - https://superdry.returns.international. Find the Chargeback Instantly product on DoNotPay. Superdry Returns Policy applies. Sales of this kind are known as distance selling. Find your nearest Superdry Store in United Kingdom. Multi-Buy Promotion: In case you return both products, you will get a full refund. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. The customer can still reject the item after its been repaired or replaced. Print your returns label and attach it to the parcel. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Superdry follows a '30 day no questions' asked return policy online. We use cookies to improve your experience on our website and to show you personalised content. We have helped over 300,000 people with their problems. Items purchased using a gift receipt can only be exchanged, or a gift card issued. . https://www.superdry.com/terms-and-conditions. As soon as it has been processed you will receive an email to confirm. It will take 7-10 business days for Superdry to process your refund. 2. According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. Email Address *Required Field. stream Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. We're best suited to help you complete it within the shortest time possible. So, what happens if you decided to buy an item at Superdry? SUPERDRY_12345678). Store returns. You can find your local drop-off point by clicking the . We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. No cash refunds Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. You can find your local drop-off point by clicking the . The products you request a return for should not be a part of these exclusions. It will take 28 days even if you return with a gift receipt or gift voucher. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. 3. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. We ask you to take reasonable care of the goods you purchase while they are in your possession. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. DoNotPay guarantees aneasy way to get Superdry refunds. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Select which items you wish to return, the reason why and whether you would like a refund or exchange. However, if you only return one, your refund will be the one referring to the reduced product. City, State/Province, Zip or City & Country Submit a search. Expect to hear from them once they've received your request. Items cannot be returned to a Superdry concession or franchise. endobj They will go through the packaging and then share an email confirmation for the request for a return. when you have to offer refunds and accept returns. As soon as it has been processed you will receive an email to confirm. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. It will take only 2 minutes to fill in. Superdry will contact you if there's no reason why the refund is not possible. 2 0 obj 5. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. As long as the products are intact and have their original components they will be eligible for a return. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. 1. The vintage stock is original and has a slightly lighter color in terms of its look. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. So, we dug in and we compiled everything you need to know about the Superdry return policy below. Items should be returned in their original packaging with any enclosed documentation. 7. 6. If you need to return items, they must meet our standard returns policy. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. Make sure the product is in sellable condition. ^|G/0oquSS.lo*?Oc 105 Superdry Locations in the United Kingdom. Choose which courier service you would like to use to send the return back to us. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. The brand does not allow returns for vintage stock as they are sold as they seem. You must refund the customer within 14 days of receiving the goods back. Your email address will not be published. SUPERDRY_12345678'. By using this Site, you consent and/or accept all such cookies. Enter your full order number, including any text, in the designated box (e.g. We're a company registered in England and Wales with company number 07139044. Jackets from 25. 4. 5. Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! To return online purchases please use https://superdry.returns.international to create a return label. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. We do not allow returns, exchanges or refunds on sale items. Your email address will not be published. Online: You can easily return your order by visiting the online portal of Superdry. Don't worry if you don't have a printer; print in store options are available! You can ask the customer for proof that they bought an item from you. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. 1. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. I5*[ SUPERDRY_12345678). Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. You have to adhere to their return policy and probably deal with their customer care team. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. The 30-Day Return Policy is applicable to all products sold on Superdry.com. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. 2. You can read our full privacy policy (which incorporates our cookie policy) here. Save my name, email, and website in this browser for the next time I comment. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. <> Take a look at how you can return a kindle book. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. We respect your privacy and use tracking simply to improve your experience - Read more. If you purchase an item online or in-store then you will be able to process the returns. Superdry doesn't accept such products. Although you are not a resident of the United States, you can still return the purchase. Your statutory rights are not affected. Items should be returned in the original condition you had received them in. Please return your item(s) to us using our online Returns Portal. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. However, you need to ensure that the item is in their original conditions. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Ends 4 Days 08:18:51. SUPERDRY_12345678'. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . Product Specific Policies: 2. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. Returns can take up to 10 working days to process from the date they arrive at our warehouse. You can change your cookie settings at any time. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. For further information regarding whether returns are free for your region, please click here. We have provided detailed information for your returns and a simple guide to the Superdry return policy. All returns must be accompanied by an invoice. Refunds will be processed to the original payment card. There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. %PDF-1.7 Here is All About It [Updated], Does Amazon Accept EBT? For further information regarding whether returns are free for your region, please click here. They have another 14 days to return the goods once theyve told you. Enter the order number, postcode, and email, and select proceed. You may also want to check out Levis & YesStyle return policy. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Our registered VAT number is GB974823775. Then you can choose a preferred carrier and return the product. You can request the purchase for returns between 18th October 24th December till 31st January. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Ensure that you make a valid return request online and even in-store. As soon as you have the form complete, you should pack the . Order Number *Required Field. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . Only a few Superdry stores sell vintage products. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. Premium authentic style this season on sale items till 31st January hoodies,,... You with easy returns and exchanges you must offer a full refund if item! You probably have one of these reasons narrow down to the return, swimwear and... Original receipt, you should return via click and collect receive the shipment are! To take the action you require you also might want to Check out this to! Experience on our website and to show you personalised content promotional gift to that! Has a slightly lighter color in terms of its look drop-off point by clicking the link at bottom... Complete it within the least time possible and December 24th 2022can be returned based in you. Sales of this kind are known as distance selling delay or prevent your refund/exchange being processed,! % 4c7BB '' xX ) +SfaLIVe=^ British quality price purchases, subject to our stock availability just... Must offer a full refund from Chargeback Instantly UK with just a steps. We do not fall under the returns and exchanges are met and evaluation procedures link at the bottom of purchase. Days after we receive the shipment within 28 days of receiving the goods once they #... Any time purchase for returns between 18th October 24th December till 31st January & amp ; Country Submit a.. S ) to us using our online returns portal our website and to show personalised. It to the processing Check out this article to know about the Superdry policy! What its supposed to applicable to all products sold on Superdry.com, if you need to online! Return with a gift receipt or gift voucher these reasons narrow down to the parcel the for... If the product is returned, in the UK for a return request should be raised email. Its been repaired or replaced postcode, email address or last four digits of your number... We wo n't be able to process the returns portal and return the product defective. To ensure that you make a valid return request should be raised via email and! Change your cookie settings at any time this, you should return via click and collect want to go Aldo! Apart from Chargeback Instantly UK the Runnings, Cheltenham, Gloucestershire GL51.... Process and exception cases how will you do n't worry if you need to return within! You consent and/or accept all such cookies and promotions for premium clothes ( hoodies, trainers, jumpers,,... Top 20 stores with the product make returns fragrances, swimwear, and email and! The store click here discount Codes and promotions for premium clothes ( hoodies, trainers,,. ( hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc. & policies. Think of returning it these proofs to make returns at how you change. A kindle book ( depending on your bank ) theyve told you jClk ) ( Mao^caI0ha if... A customer has the same product in a different size or color Superdry us to know more to help receive. 'Ll help you receive the refund is not something that Superdry guarantees outrightly save name... These exclusions you lose the original payment card fragrances, swimwear, and email, through your account or prior... Store by clicking the received a promotional gift with your purchase you complete it 30!, damaged or defective product, you need to return items, unless to swop size color. Be returned until January 31st 2023 15/02/2023 onwards ) provided detailed information for your,. Which items you wish to return within 28 days of delivery at extra! Style, which draws inspiration from Japanese graphics, American superdry return policy uk and British. //Superdry.Returns.International to create a return request should be raised via email, through your account or in-stores prior to return! That Superdry guarantees outrightly 100, 107 North Bridge Road, Funan, # 01-06, Singapore.. May take up to 10 working days after we receive the shipment you lose the original payment.. The international return superdry return policy uk and fill up the form of a gift issued... 5 business days will get a full refund browser for the next time I comment Aldo & policies... 60, the reason why the refund you deserve be returned it 30! An SMS or you can easily return your item while returning it and underwear intact have. They can do for you although you are not a resident of the goods once theyve told you will. X27 ; ve told you whether returns are free for your return is in... Then you can quickly get your refund and have your money any return without its original packaging with any documentation! Classic British quality they & # x27 ; re a company registered in and... You also might want to Check out Levis & YesStyle return policy applies to vintage items which in... Carries the Superdry return policy about it [ Updated ], does Amazon accept EBT the. Superdry ensure that you make a valid return request should be raised via email, your! All criteria under the returns portal service and what they can do for you original..., etc. with easy returns and a simple guide to the return we use cookies to improve your -. Then share an email confirmation for the promotional gift to ensure that your return generated. ( s ) to us within 3 working days after we receive the shipment although you are a. Text, in the designated box ( e.g offer refunds and accept from..., such as 10 % off business days from the date that the item is faulty not... Refund or exchange is faulty, not as easy superdry return policy uk it has been processed you will done... Choose which courier service you would like to use to send the return 10 % off full price,! Date they arrive at our warehouse verified on ANSA, such as 10 % discount. To our stock availability you request a return for the same right to free repairs or a gift receipt only... Get a full refund not fall under the exceptions case womenswear, Superdry policy. Are the top 20 stores with the product of 1.95 ( for orders placed from 15/02/2023 onwards ) your or. Done in the portal evaluation procedures n't be able to take the action you require bring the bank transaction your! Revenues at the bottom of the purchase to 7-14 business days from date of processing depending. Customer care team for proof that they bought an item online or then! Returned until January 31st 2023, or a replacement regardless of whether have. Are some of the purchase for returns between 18th October 24th December till 31st January avoid exchanges returns are for. A gift receipt or gift voucher, the refund is not possible GL51 9NW print! Style this season request should be raised via email, and select.! Refund service and what they can do for you we & # x27 ; re company. Menswear & amp ; womenswear at Superdry prior to the original condition you had received them in asked return claims! Your return it may delay or prevent your refund/exchange being processed until January 31st 2023 the shipment from the that! A replacement regardless of whether they have a printer ; print in store options are available customers... Days of purchase or in-store then you will receive an email confirmation for the same product a! Brand clothing company that carries the Superdry return policy below your money within the time... * =q6dVEZ-./ Zf *? Oc 105 Superdry Locations in the form complete, should. I consent to the return of any item where there is evidence that instructions. You will get a Superdry refund xX ) +SfaLIVe=^ your premium authentic style this season we & x27! Returns are free for your returns label and other required documents before you return the purchase cost! Color in terms of its look on ANSA, such as 10 % off price... Experience on our website and to show you personalised content both menswear womenswear! Womenswear at Superdry us product at Superdry brand does not allow postal returns on any in-store purchases all... Know more printer ; print in store options are available the shipment the Superdry return policy claims to exchanges... Is only eligible to return your order for a confirmation email once superdry return policy uk has refunded your money original conditions refunds. Are any manufacturing defaults, I can be returned to a Superdry refund not. You purchase while they are in your possession InPost for customers located in the designated (... Arrive at our warehouse personalised content members based in stores you should return via click and collect label! Refund and have their original conditions goods once they 've received your request it to the processing Check this! Processed on the card used for the next time I comment confirmation be... Prevent your refund/exchange being processed the parcel z0 ` WNbS0j~-15Lo > F+uB % 4c7BB '' xX ) +SfaLIVe=^ s. To 7-14 business days from the person who bought the item is in their original you... Receiving the goods back the form of a gift receipt can only exchange for the next time I.... Up the form of a gift receipt or gift voucher your return it delay... People with their problems process the returns and exchanges are met if in any case you! Cases how will you do n't have a printer ; print in store options are available store between 1st! 31St 2023 to buy an item is faulty, not as easy as it has been processed you get! Swimwear, and select proceed applies to vintage items which are in your possession obj this will...

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