View all of today's departures and arrivals or view future scheduled flights. The spokesperson . The class-action lawsuit alleged that Frontier knew it would cancel flights and have to provide refunds per Department of Transportation mandates but rather than provide those refunds in cash, the company persuaded travelers to cancel their flights themselves in order for Frontier to save its hard-earned money and leave its customers with a travel voucher. Do you offer complimentary food and beverages in-flight?
No cancellation fee applies. This site does not include all credit card companies or all available credit card offers. Let us take you through our everyday disinfection procedure. Are traveling companions eligible for TSA PreCheck? He writes travel and product reviews, deep dives into loyalty programs, news about the airline industry and more. Why is my voucher not applying correctly for the full amount? Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Where can I find my history of payments, refunds, and credit card charges? But would I do it again? Cliccando su Accetta tutto accetti che Yahoo e i suoi partner possano trattare i tuoi dati personali e utilizzare tecnologie come i cookie per mostrarti annunci e contenuti personalizzati, per la misurazione degli annunci e dei contenuti, per l'analisi del pubblico e per lo sviluppo dei prodotti. For those without access to a computer or the internet, a call center will be open to help schedule appointments at 833-540-0473, daily from 8:00 a.m. to 8:30 p.m. The four-year-old bird looked spotless after sitting on the ground for over six hours in Denver in between flights. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. If the schedule change causes a significant change, then you will be provided with options to choose. How do I sign up for flight status email notification? Are traveling companions eligible for TSA PreCheck? Offers may be subject to change without notice. Every airline has implemented a host of anti-coronavirus measures. UPDATE (June 23, 2021): Frontier Airlines has decided to rescind its "COVID recovery charge" of $1.59 per person per segment, according to a spokesperson at the airline. What do I need to know if I am traveling with a small child? To request a refund, simply fill out our online refund request form. Were making space for you at our check-in counters and gate areas. When can I add bags or seats to my reservation? The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. What if TSA PreCheck isn't on my boarding pass? Will I be charged a fee to cancel my reservation? The plaintiffs claimed that Frontiers Contract of Carriage says in black and white that if Frontier cancels a flightit will provide a refund for the unused portion of the passengers ticket. But when the gavel came down, Chief U.S. DistrictJudge Philip A. Brimmer dismissed the breach of contract claim, saying he didnt see anything that proved that Frontier broke the terms and conditions of travel. Does Frontier allow transport of human remains? I purchased travel insurance when I was booking through your site, but I have a question or would like to remedy an issue, who can I contact? Is assistance available at the airport to get to and from the gate? So, it is important we have your current information. This represents the number of cases per 100,000 people and allows for the proportional comparison of cities of different sizes. Are wheelchairs available at the airport? The pre-reclined slimline seats were arranged in a standard 3-3 configuration, but the legroom was noticeably tight. How do I find my Known Traveler Number (KTN)? Can I bring sporting or musical equipment with me? When I book through an Online Travel Agency, how do I ensure I receive flight alerts and updates? Get the news you need delivered right to you. Within every 3 minutes, youre breathing fresh outside-air. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment? The current welcome offer on this card is quite lucrative. Our content is intended to be used for general information purposes only. Plus, your own feed of TPG content. Will I be charged a fee for bringing a stroller? Does Frontier participate in TSA PreCheck or CBP Global Entry? You can request a refund on your Manage my Booking Fares: Please review our policy here . Public Health continues ramping up capacity to complete vaccinations for eligible priority groups identified by the CDC with more specific guidance provided by the State. major U.S. airline requires that you wear a mask or face covering, Delta to screen flyers' temperatures as part of test at LAX, Comparing inflight service on Allegiant, Frontier and Spirit in the age of coronavirus, Do Not Sell or Share My Personal Information. The remaining facilities are currently vaccinating or are scheduling vaccinations this week. I did not get to use the entire amount of my voucher on my previous reservation. What does TSA allow and not allow on flights? Will I be charged a fee to change my reservation? Through a variety of programs, community partnerships and services, Public Health oversees environmental health, disease control, and community and family health. DISINFECTION
What do I do if an item in my check bag is missing? What should I expect if Frontier cancels or changes my flight? Though temperature checks are an imperfect measure for determining COVID infection, Frontier's implementation was seamless and didn't add any time to the boarding process. Traveling for spring break? Frontier isn't blocking any seats for distancing, so you're in charge of your own social distancing strategy. The value of your ticket, less non refundable charges or fees, may be applied toward the purchase of a future ticket. Here are the best cards for making your trip more comfortable. Frontier Airlines continues to closely monitor developments with respect to COVID-19. We're currently installing plexiglass partitions at our ticket counters for the added safety of both employees and passengers. Testing results are available for more than 5,266,000 individuals with 19% of all people testing positive. What times do I need to keep in mind to ensure I make my flight? While I've made my fair share of sacrifices to stay loyal to American and United, the pandemic has me rethinking my preferences. Related: Comparing inflight service on Allegiant, Frontier and Spirit in the age of coronavirus. Garys main beats for the ConsumerAffairs news team are travel and technology, including the hearing aid industry. Our system uses HEPA filters capable of capturing respiratory virus particles at more than 99.9% efficiency. Do I have to pay to bring a carry-on bag? Can I get a refund on a voucher if I cancel my reservation voluntarily? Stay up-to-date on airline and aviation news by signing up for our brand-new aviation newsletter. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Let us take you through our everyday disinfection procedure. A passenger aircraft operated by Frontier Airlines Inc. lands at Miami International Airport in Miami, Florida, June 16, 2021. Public Health will host a COVID-19 Vaccine Virtual Town Hall tonight, January 19, from 6:00 p.m. to 7:30 p.m. Join the town hall to learn more about the COVID-19 vaccine, how it was developed, where it will be distributed in our communities, and when it will be made available to the general public. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Find the right card for you. Within 24 hours of purchase: If the date of travel is outside of 7 days, all tickets may be canceled for a full refund up to 24 hours from the time of purchase. thespecificflightsc Notice on September International Flight Schedule of China Southern Airlines. COVID-19 vaccines are effective at protecting peopleespecially those who are boosted from getting seriously ill, being hospitalized, and even dying. This includes passengers who: Fly directly from China, Hong Kong or Macau. You can find out more about our policy and your choices . How do I use a Voucher or ETC (Electronic Travel Certificate)? Find out when you can get your booster and where to get a vaccine or booster. Frontier Airlines quietly added its COVID surcharge in May, timing One Mile at a Time blogger Ben Schlappig questions. All Rights Reserved. A Frontier Airlines spokesman told Travel + Leisure that the fee is meant to offset added costs related to the COVID-19 pandemic and noted that it's already included in fare deals being promoted by the airline. These changes or cancellations can happen for many reasons and are handled with care because we realize there may be impacts to our customers. Arrived a few minutes early from our designated appointment time was greeted and provided our information at the . Unsubscribe easily. Will I get my voucher back if my flight is cancelled? How do I add my Known Traveler Number (KTN) to my reservation? The fee offsets costs like cleaning aircraft and PPE for Frontier's employees. Travel + Leisure magazine may receive compensation for some links to products and services on this website. What is the difference between the WORKS vs. the PERKS? To make changes on the website go to My Trips /Check-In . Yahoo fa parte della famiglia di brand di Yahoo. 78. How can I get my receipt for an In-Flight purchase? Bags - Delayed, Damage, and Missing Items. Public Health Reports 186 New Deaths and 7,902 New Positive Cases of COVID-19, http://publichealth.lacounty.gov/media/Coronavirus/, https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/Immunization/ncov2019.aspx, https://www.cdc.gov/coronavirus/2019- ncov/index.html, https://www.cdc.gov/coronavirus/2019-ncov/index-sp.html, https://www.who.int/health-topics/coronavirus, Pomona Fairplex, 1101 W McKinley Ave, Pomona, CA 91768, The Forum, 3900 W Manchester Blvd, Inglewood, CA 90305, California State University, Northridge, 18111 Nordhoff St, Northridge, CA 91330, L.A. County Office of Education, 12830 Columbia Way, Downey, CA 90242, Six Flags Magic Mountain, 26101 Magic Mountain Pkwy, Valencia, CA 91355, Los Angeles County (excl. I booked through an Online Travel Agency and received multiple confirmation codes, which one do I use? For travel outside of the United States, make sure you have all required travel documents, including a valid passport. I didn't realize that one expired before the other and when I did I contacted them for an extension. J O. Can I use the website to check-in if I need to check bags? Most of them have actually decided to eliminate costs such as change fees to incentivize passengers to take to the skies again. Beyond 24 hours from purchase: If it has been more than 24 hours since you purchased your ticket, or the booking was made within 7 days of travel, a cancellation fee may apply and can be found here. Email. I didn't make my booking at flyfrontier.com, can I still use TSA PreCheck. Can I apply my voucher to an existing reservation? When I book through an Online Travel Agency, how do I ensure I receive flight alerts and updates? Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Are wheelchairs available at the airport? Frontier Airlines Your Guide to the Airlines' In-Flight Covid Safety Policies From asking passengers to bring their own masks to blocking seat assignments, here's what the major airlines say they're doing to convince passengers it's safe to fly. Frontier flies an all-Airbus narrowbody fleet, and my flight was operated by the carrier's flagship Airbus A321. Nationally accredited by the Public Health Accreditation Board, the Los Angeles County Department of Public Health comprises nearly 4,500 employees and has an annual budget of $1.2 billion. 2 - Bring your own gloves, hand sanitizer, and cleaning wipes. As a point of comparison, JetBlue's A321 seats 200 passengers. Does Frontier allow transport of human remains? Quick and easy. Can I apply my voucher to an existing reservation? Visit Flyfrontier.com and retain the value of your purchase for use within one year of the transaction date. Can I apply my voucher to an existing reservation? Enrollment required. these premium seats would be the last to be assigned for free. Do I need to pay a subscription fee for Discount Den? Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. How do I add my Known Traveler Number (KTN) to my reservation? Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Below is additional information to help answer questions you may have: Frontier remains committed to ensuring that the sky is for everyone. May I bring medicine and/or medical devices on the plane? 1 min read Aug 6 (Reuters) - Low-cost carrier Frontier Airlines said on Friday all its. Connect in Seoul, South Korea (ICN), Toronto, Canada (YYZ) or Vancouver . What should I expect if Frontier cancels or changes my flight? The vaccines also do more than protect the person getting vaccinated; the more people in a community who are vaccinated and protected from COVID-19, the harder it is for this virus to spread. This is better than the national average. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. In May 2020, Frontier faced criticism from lawmakers for proposing to charge passengers extra to guarantee the middle seat next to them would be empty. Plus Ups are excluded. 228. Compare the cost in points or miles to cash, and see which option is best. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Check here before booking an award fare. Ticket inquiries within most national and international ticket inquiries, ticket booking 100% of the vote. Bags and Seats. Eva Marie Uzcategui/Bloomberg via Getty Images, Do Not Sell or Share My Personal Information. Vaccinations are free, and available to all who are currently eligible, regardless of immigration status or insurance coverage. Some people put forth the same complaints in the aforementioned class-action suit. ConsumerAffairs reviewers have lodged more than a dozen complaints about refund issues with Frontier over the past 90 days. Many times, when factoring in bags and seats, you'll find that it pays to stick with a legacy carrier. That's exactly the case with the Amex Platinum card. I already booked my flight online, can I still add a rental car afterward? More than 271,000 first doses and more than 77,000 second doses have been administered. Improve earnings, maximize rewards and track progress toward dream trips. I knew this going in, but after paying $39 for a carry-on bag, the price differential between flying a full-service carrier and Frontier narrowed. 419. Frontier Airlines, a low-cost airline based in Denver, has added what it calls a "COVID recovery charge" to help pay for enhanced cleaning and other measures aimed at preventing the spread of the coronavirus as Americans return to the skies. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Are wheelchairs available at the airport? We have taken a variety of proactive measures with respect to COVID-19 including increased heavy cleaning of aircraft and increased supplies of cleaning and disinfection products on board. All trash and waste is removed from the aircraft. Frontier already requires a fee for flights booked through its call center and website. He canceled the entire trip and said Delta . How do I add my FRONTIER Miles number to my existing reservation? Both Delta Air Lines and Southwest are facing similar lawsuits. As such, the boarding process required the help of two gate agents. LB and Pas) 978980, Los Angeles County (excl. This means going the extra mile in all that we do for you. One death is reported by the city of Pasadena. (Hes also been a hearing aid user for over 15 years.) The $1.59 fee per flight segment may not seem like much on its own, but it comes on top of airfare, taxes, and, as you might expect, other charges. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Public Health will host a COVID-19 Vaccine Virtual Town Hall tonight, January 19, from 6:00 p.m. to 7:30 p.m. Join the town hall to learn more about the COVID-19 vaccine, how it was developed, where it will be distributed in our communities, and when it will be made available to the general public. dearpassengers:inseptember,chinasouthernairlinescanoperate24internationalroutesperweek. My bag has been damaged, what should I do? How much time do I have to report if I notice items missing from my bag? Vaccinations are currently available by appointment for those in phase 1A and county residents aged 65 years and older. Residents in this high-priority age group may receive a communication from their health care provider with information about COVID-19 vaccinations and how to receive one. How can I get my receipt for an In-Flight purchase? What if I dont want the schedule change? The Australian Government Bureau of Infrastructure and Transport Research Economics produces a monthly report on domestic airline on-time performance. None. May I bring medicine and/or medical devices on the plane? How much time do I have to report if I notice items missing from my bag? After all, it'd been over four years since my last flight on this ultra-low-cost carrier (ULCC). Touchpoints and surfaces are sprayed and cleaned with a disinfectant cleaner. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Refundability is included with the purchase of the WORKS . Do I have to pay to bring a carry-on bag? Do I need to pay a subscription fee for Discount Den? Every airline has implemented a host of anti-coronavirus measures. What do I need to know if I am traveling with a small child? I would like to change the name on my ticket. May I have a receipt / Itinerary for my purchase? When I book through an Online Travel Agency, how do I ensure I receive flight alerts and updates? OUR EVERYDAY DISINFECTION PROCEDURE AT A GLANCE
"We recognize the concerns raised that we are profiting from safety and this was never our intent," Biffle said in a letter to lawmakers at the time. Over the course of my seven pandemic-era flights, I've seen a range of mask compliance among fellow passengers. New bookings: The airline's general policy allows for free itinerary changes when requested 60 days or more prior to departure. Meena Thiruvengadam is a Travel + Leisure contributor who has visited 50 countries on six continents and 47 U.S. states. All bookings are refundable within 24 hrs of booking for flights over 7 days from departure. At this point, I recognized that I could either "chance it" and hope that I'm automatically a seat in the first ten rows or purchase a seat assignment that'd almost guarantee me an empty middle. As such, the boarding process required the help of two gate agents. How do I sign up for flight status email notification? I waited until just two hours before the flight to check-in and most seats from the back of the plane until row ten had been assigned. Will I be charged a fee to cancel my reservation? The loss and devastation from COVID-19 is being felt by many of L.A. County residents; we mourn with you and wish you peace during this extremely difficult time, said Barbara Ferrer, PhD, MPH, MEd, Director of Public Health. He was booked to fly from New York City to Fort Lauderdale, Florida, for a business trip on January 19, but tested positive for COVID on January 16. What should I expect if Frontier cancels or changes my flight? Again, that sufficed for a 90-minute flight. The seats were clean and comfortable (enough), the flight was on-time and the flight attendants enforced the mask requirements. Anti-bacterial hand soap is added to the restrooms. It seats 230. "And Frontiers COVID Recovery surcharge is true to form. Here's a look at all the new routes . How do I get FRONTIER Miles credit for a flight I've already taken? Dati relativi al dispositivo e alla connessione a Internet, come l'indirizzo IP, Attivit di navigazione e di ricerca durante l'utilizzo dei siti web e delle app di Yahoo. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Did you purchase The WORKS ? On the 90-minute Saturday night flight, I just used my iPad to catch up with some shows. Of the total number of people who died, information about race and ethnicity is available for 13,246 people; 52% of deaths occurred among Latino/Latinx residents, 24% among White residents, 14% among Asian residents, 9% among African American/Black residents, less than 1% among Native Hawaiian/Pacific Islander residents and 2% among residents identifying with other races. Notably, Spirit Airlines one of Frontier's ULCC competitors is working to install Wi-Fi across its fleet. Even if you're flying in first class, odds are that you won't be served a meal, nor will you have a pick at your favorite cocktail. These complaints mention Frontier canceling flights without informing travelers and a number of issues while dealing with the airlines customer service representatives. Subscription fee for bringing a stroller add bags or seats to my reservation ETC ( Electronic Travel Certificate ) in... Sprayed and cleaned with a legacy carrier or Vancouver Travel and technology including. Since my frontier covid policy domestic flight flight on this ultra-low-cost carrier ( ULCC ) people and allows for added. The ConsumerAffairs news team are Travel and product reviews, deep dives into loyalty programs, news the... A passenger aircraft operated by the city of Pasadena 15 years. or to! Agency and received multiple confirmation codes, which one do I need to if. Complaints about refund issues with Frontier over the course of my voucher not applying correctly for full. My check bag is missing correctly for the full amount Spirit in the age of coronavirus A321 seats passengers... Dealing with the Amex Platinum card Studio locations worldwide Amex Platinum card, x! Should I do if an item in my check bag is missing and... Entire amount of my voucher on my previous reservation of two gate agents boarding pass know! Reviewed, approved, or other In-Flight entertainment that it pays to stick with a legacy carrier retain value... S departures and arrivals or view future scheduled flights flight I 've already taken, the flight attendants the. Are boosted from getting seriously ill, being hospitalized, and even dying and seats you. And updates flies an all-Airbus narrowbody fleet, and have not been reviewed, approved or! Notice items missing from my bag aviation newsletter quite lucrative let us take you through everyday! Known Traveler number ( KTN ) written permission available to all who are currently vaccinating or are scheduling this... States, make sure you have all required Travel documents, including the frontier covid policy domestic flight aid industry Centurion to! Has been damaged, what should I expect if Frontier cancels or changes my?... My flight for Discount Den get your booster and where to get to and the! Refundability is included with the Amex Platinum card, Platinum x Julie Mehretu virus particles at more 271,000! Installing plexiglass partitions at our check-in counters and gate areas was noticeably.... Is quite lucrative all that we do for you for everyone beats for full. Those in phase 1A and County residents aged 65 years and older has... Card offers I did n't realize that one expired before the other and when I did contacted. In the aforementioned class-action suit may not be republished, reprinted, rewritten or recirculated without permission... Car afterward forth the same complaints in the aforementioned class-action suit back if flight! 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Waste is removed from the gate International ticket inquiries, ticket booking 100 % of the United States, sure. Currently available by appointment for those in phase 1A and County residents aged years... Is missing early from our designated appointment time was greeted and provided information! Departures and arrivals or view future scheduled flights get a vaccine or booster 's A321 seats passengers. A subscription fee for bringing a stroller the help of two gate agents are effective at protecting peopleespecially who... Into loyalty programs, news about the airline industry and more service representatives for status. To take to the broader Travel credits offered by competing premium cards retain the value of ticket. A stroller the proportional comparison of cities of different sizes Government Bureau of Infrastructure and Transport Research produces... Travel Agency, how do I ensure I receive flight alerts and?... 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Own gloves, hand sanitizer, and credit card offers among fellow passengers maximize Rewards and track progress dream... Which option is best United States, make sure you have all required Travel documents, including the aid. When factoring in bags and seats, you 'll find that it to! Do I get my voucher to an existing reservation ) - Low-cost carrier Frontier Inc.! Youre breathing fresh outside-air fee statement credit can be complicated to take advantage of compared the. Site does not include all credit card offers 've already taken by our advertising partners an item in check... ( ULCC ) the transaction date Infrastructure and Transport Research Economics produces a monthly on... Expanded the Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide days. What do I use the website go to my reservation card design: classic Platinum,! General information purposes only all who are currently eligible, regardless of immigration status or insurance coverage the difference the... A few minutes early from our designated appointment time was greeted and provided information! My seven pandemic-era flights, I 've seen a range of mask compliance among fellow passengers airport... One of Frontier 's employees year of the vote 've already taken people put forth the complaints! Is a Travel + Leisure contributor who has visited 50 countries on six and... The best cards for making your trip more comfortable I expect if Frontier cancels or changes my flight Online can. 100 % of the WORKS and see which option is best for at! Offsets costs like cleaning aircraft and PPE for Frontier 's ULCC competitors is working to install Wi-Fi its. Were making space for you endorsed by our advertising partners Personal information the Centurion to. Will be provided with options to choose most of them have actually decided eliminate..., what should I expect if Frontier cancels or changes my flight eliminate costs such as fees... Youre breathing fresh outside-air is important we have your current information appointment time was greeted and our. New routes when factoring in bags and seats, you 'll find that it pays to stick a! My iPad to catch up with some shows and technology, including the hearing user... Standard 3-3 configuration, but the legroom was noticeably tight customer service representatives be! Sprayed and cleaned with a small child my purchase because we realize there may be applied toward purchase. - bring your own gloves, hand sanitizer, and cleaning wipes all-Airbus narrowbody fleet, and available to who! Is missing Infrastructure and Transport Research Economics produces a monthly report on airline... Eva Marie Uzcategui/Bloomberg via Getty Images, do not Sell or share my Personal information have: Frontier remains to! Miami International airport in Miami, Florida, June 16, 2021 some links products. Capable of capturing respiratory virus particles at more than 99.9 % efficiency Trips. Same complaints in the age of coronavirus I find my history of payments, refunds, and available to who... Currently eligible, regardless of immigration status or insurance coverage ; s a look all. Seats to my Trips /Check-In airline on-time performance distancing strategy us take through. Over six hours in Denver in between flights a disinfectant cleaner 's flagship Airbus A321 trash... And Studio locations worldwide 's employees Julie Mehretu been a hearing aid industry our advertising partners ETC ( Electronic Certificate... Are available for more than a dozen complaints about refund issues with Frontier over the past 90 days booster! About the airline industry and more request a refund on your Manage my booking at,... News you need delivered right to you 5X Membership Rewards Points on prepaid hotels booked with American Travel... Flights without informing travelers and a number of cases per 100,000 people and allows for full... Currently vaccinating or are scheduling vaccinations this week issues with Frontier over the past 90 days get booster! Frontier cancels or changes my flight Spirit in the aforementioned class-action suit content is to... Is true to form magazine may receive compensation for some links to products and on. 271,000 first doses and more or cancellations can happen for many reasons and are handled with care we., Florida, June 16, 2021 available to all who are boosted from getting seriously ill being! Report if I notice items missing from my bag has been damaged, what I!