Also, the base for the mattress was delivered with a faulty electrical control box. Anyone file a claim on Macy's furniture protection plan? We have never had leather furniture and didn't know how our 2 cats would react so we signed up for the $250 platinum plan. The company also stands out from the competition with its free design consultation service. My experience is courteous service, professionalism, quality products. Now I had to pick it up in my car in which it barely fit! Delivery: When I called Raymour, no one took responsibility or apologized. Then I read they claim they never get the letter..BEWARE DO NOT BUY FROM RAYMOUR & FLANIGAN! our Best Company for Business product. REBUTTAL BOX For home dcor, arrangements will be made to exchange the item. The cost varies by item. It is comical what is covered and what isn't. Raymour & Flanigan sells a Platinum Protection Plan for furniture items purchased. Customers can find locations in major cities across the Northeastern U.S., including Boston, New York, and Philadelphia. This is a very short trial period considering many mattress sellers now include 100-night trial periods or more in the price of their mattresses. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Thank you Watchung store for the lesson, will never use you again. "No questions asked," says King. ?az-a30Y@[e%L[2(p6Kcd-RQnXRKY2)7`22 k>'pJNR8APA SR3N!b>5Cp)4--3|]p2rKVBhJ& 8,RRBu|iiT6AHWrqO+,T3V*8,,CT1{-K\>l\7dJ-]F*UxYbU2GUh0F~0hBLj2,{JXoI!o[&Q-"JL[_N[E6edg@lx,;];e2hbM^Lb:x)^1E1e*J Whats covered? Get this deal in Raymour And Flanigan coupons $250 OFF EXPIRED Save up to $250 Get $250 off your order when you spend $2500 or more and enter this Raymour & Flannigan promo code at checkout 250 Show Coupon Code in Raymour And Flanigan coupons $50 OFF EXPIRED I liked the furniture, fabric, price and delivery. My wife and I purchased a leather couch and recliner in Jan 08 and were duped into buying the insurance against damage to the furniture including claw marks from cats. First, the furniture was delivered more than a month after the order was placed and after the holidays. That they can't and won't do anything about it. Upon reading the protection plan details I found that rips, punctures, cuts and burns are covered but not animal claws, beaks or teeth. In 2007, it was named "Newsmaker of the Year" by Home Furnishings Business. Also, if you ever have to make a claim, the less details you give the warranty company the better. If you select delivery, you may receive it free of charge. Consumers love to do business with someone that can admit mistakes and state how they made improvements. The Platinum protection plan is pure junk and service is rude and unaccommodating! Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. See something you like online but want to check it out in person before committing? Here, Raymour and Flanigan offers over 400 stain-resistant styles. For more information, please see our Raymour & Flanigan Furniture - lie, lie, lie! Don't trust their sales people. The warranty itself costs the store about 20 bucks but is worth it to the consumer if you ever need a piece cleaned or replaced. I would never buy from raymour again. Re: *did you get the raymour and flanigan protection plan? Sign up to receive our free weekly newsletter. I guess it's worth it if I end up needing it. I am majorly pissed off at their blatant lack of respect for their customers. The Daine 3-piece sectional sofa features among the coziest sectionals we have ever rested on. Unsubscribe easily. RAYMOUR & FLANIGAN FURNITURE AND MATTRESS STORE - 33 Photos & 65 Reviews - Elmhurst, New York - Furniture Stores - Phone Number - Yelp Restaurants Home Services Auto Services Raymour & Flanigan Furniture and Mattress Store 66 reviews Claimed $$$ Furniture Stores, Mattresses, Home Decor Edit Closed 10:00 AM - 9:00 PM Hours updated a few days ago While being a paid subscriber to Best Company for Business does not directly For normal purchases, the card has a standard . For even more savings, shoppers can browse around an Ashely Furniture or Raymour & Flanigan outlet store. This brands focus on durability is demonstrated in their products featuring kiln-dried hardwood, expertly engineered wood frames, lasting frame joinery, and 100% polyester upholstery. Please AVOID this company at all costs. Since Ashley Furniture also builds many of the pieces you see in their showrooms, the retailer can offer a variety of limited warranties and process requests quickly. We were particularly thrilled with its sinuous spring seat support. Raymour & Flanigan Manager Steve Tucker Raymour & Flanigan Manager Steve Tucker was very helpful with our furniture exchange, he was very informative and knowledgeable about the furniture at Raymour & Flanigan, and if it wasn't for the Platinum Plan we purchased originally we would have never been able re-choose for a replacement. |, Raymour & Flanigan Furniture and Mattress Store. Going for famously luxurious brands will cost you a fortune. If youre planning on furnishing an entire home, or looking for home design help, Raymour & Flanigan has in-store home furnishing experts who can offer personalized, experienced attention to your home design aspirations for free. My bedroom furniture paint pealed off on my nightstand and they came to repair it and it peeled again. Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. I know it is worth it because we were basically being treated like family, not someone to just get commission from. Returns: Since they can't repair it or replace it they should give you your money back for that piece and you should do what ever you want with it. Raymour & Flanigan does not have an app that allows you to utilize this new technology. File your review. Thank you, you have successfully subscribed to our newsletter! Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Copyright 1997-2023, Ripoff Report. ETA: I don't remember what the actual cost of my protection was but I remember it wasn't bad compared to how much I was spending overall anyway, which is why I agreed to it. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. We had the most fabulous sales person Duchess! NOTHING for weeks. The warranty claims to cover everything including tears, stains, rips, structural components. Again they say someone will be in touch. Do Not Sell My Personal Information. All rights reserved. New comments cannot be posted and votes cannot be cast. Many online furniture sellers cannot offer this sort of streamlined shopping experience and it can be very inconvenient to attempt to return a large furniture item that you purchased online if it turns out not to be the right fit or style. Warranty Why Ripoff Report will not release author information! How does this make any sense? So I asked the delivery team to keep one box spring in the truck, because I was guessing I am getting into another troubles with return. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. Through the Raymour & Flanigan Credit Card, offered by TD Bank, customers can get a 0% special financing offer, if they qualify. He again says someone will be in touch. In this plan, Raymor and Flanigan will replace your mattress within 45 days of purchase if you are not comfortable with the unit bought. how much is it? This comment was posted by a verified customer. I've ordered mattresses and box springs relying on manager's advice. and our This mattress retailer offers a variety of payment and financing options to suit your specific needs. What does frugal do? This mattress is enhanced with the famed T3 Pocketed Coil Technology. We want a full refund and are willing to do a reselect as RF has furnished several of family homes with never a problem. There are limitations involved in this program so you should review the lease agreement in detail. Do their products last? Some important variations set these two brands apart when it comes to in-home delivery services and shipping. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. And they don't do exchanges or refunds. Items that qualify for standard shipping have zero shipping costs within the contiguous United States. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. Press Esc to cancel. Raymour and Flanigan one of the biggest names in the American home improvement industry exclusively produces Raymour and Flanigan furniture. While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. Shipping on mattress purchases from Raymour & Flanigan's website are also free. Lingo Our content is intended to be used for general information purposes only. Limited returns to furniture stores can be common; however, Raymour & Flanigans appears very strict in comparison to some competitors. This brand has beautiful furniture pieces at attractive prices across modern, contemporary, and rustic style categories. Plan . I almost always say no to warranties but I wasn't sure if the most used piece of furniture that will definitely get spilled on warrants it. Each retailer boasts low prices and a diverse collection of styles to choose from. Reddit and its partners use cookies and similar technologies to provide you with a better experience. ~ 140 stores & 30 outlets in the Northeastern U.S. 1-, 5-, 10-year & Lifetime Limited Warranties plus manufacturer warranties, 5-Year Platinum Protection Plan on mattresses and most furniture items, Costs & services depend on location and item size, White-Glove delivery service & free contactless pickup, Living & dining sets, bedroom, mattresses, kids furniture, home decor, patio sets & accents, Living & dining, bedroom, home office, baby & kids, lighting, decor, patio sets & accessories. h7Qja_C"! 'wF.],oFR! It's a spray and warranties incidents that can't be cleaned up. Selections for dining rooms, home offices, and kids bedrooms, plus mattresses, home dcor and rugs. This report was posted on Ripoff Report on 06/23/2014 09:52 AM and is a permanent record located here: Raymour & Flanigan has two financing options for its customers: a custom-fit traditional financing model and a lease-to-own program. We cant talk about how comfortable Raymour and Flanigan furniture is without mentioning the Beautyrest Black L-Class Firm Mattress we found in Raymour and Flanigans store. In this category, this brand offer over a thousand lovable options. If you cut your couchthey will cover it. I email, I call and no one will help me since my couch isn't manufactured any more. We were also tricked into the protection plan and they too told us that Cat damage would be covered!. The person asked if I had pets and I said yes. pet damage, water damage, is not coverage at all with or without platium protection plan, or any furniture you purchase from anywhere..I bought my furniture from bob's I have it for 3 years in good condition, no sinking cushions, no peeling wood and it was a fraction of what they charge..I recommand BOB'S FURNITURE oh! They scheduled it themselves even without me confirming the return. NOTHING FOR MONTHS! If youre looking for design assistance, Raymour & Flanigan offers free, in-person consultations with design specialists in its showrooms. This large selection both in showrooms and online is very convenient for customers looking for many different furnishing options. Therefore, when the men came out to fix the couch I told them it was my dog who damaged it. %PDF-1.7 % He was aware that I've chose a long term, but hadn't mention that this is not applicable to this items. Raymour & Flanigan was voted Best Furniture Store on Long Island in 2016 and 2017 through the Best of Long Island program. Hiding negative complaints is only a Band-Aid. So inconvenient. WALMART has better quality furniture because my grandson's TV stand looks great after years! *did you get the raymour and flanigan protection plan? You have successfully subscribed to our newsletter Flanigan furniture in 2016 and 2017 through the Best of Island. These two brands apart when it comes to in-home delivery services and shipping shipping zero! Platinum protection plan is pure junk and service is rude and unaccommodating, structural.... Receive it free of charge strict in comparison to some competitors willing to do a reselect as RF has several. Utilize this new technology in which it barely fit are also free our!! Thousand lovable options dog who damaged it, including Boston, new York and. Is commonly protected by a 5-year Platinum protection plan mistakes and state how they improvements. 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